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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1609 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,609 reviews
  • Rated 5 out of 5 stars

    Fantastic Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, the TV stand and install went well, technician answered all relèvent questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't try this yourself

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys really know their business. I believe you should always hire a professional if you only think you know how to do what these guys do every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was t set up correctly, it was installed with the cord pinched and contractor for sheet rock wasn’t able to remove tv from bracket to do the wall work. When they came to fix it the string was frayed and Best Buy said they’ll replace it if I remove it myself and pay to reinstall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Installed 2 tvs with minimal effort. Professional attitude and service. On time. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys were GREAT!! Extremely professional and took their time and did a perfect job!! Thank you!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit more attention to detail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly competent but not detailed enough on measuring and leveling! Nice to work with and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Representatives were knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. They know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was absolutely amazing ,perfect customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very professional during the entire install. Highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great guys and very professional on time and very clean workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job except———

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, but installed the wrong mount which I have to pay for and for for having it installed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install and very light weight. The tech made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to the wall, I love it. He worked quickly and quietly and cleaned up any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong great little gadget for my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these and they support my tvs & @ the right height for me. My tvs look nice on the walls too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    disconnect and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job disassembling and then reassembling our entire home theater at our new address! It was so nice to have one less thing to worry about when moving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket was perfect for the application I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hooked up my TV and mounted it above my fireplace did a really great job, and gave suggestions about where it should be and were very conscious about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used other private installers before and this time I used geek squad services for the first time and they were outstanding. Immaculate and polite and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing all the TVs. Thank you!

    I would recommend this to a friend