Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,609 reviews
  • Rated 1 out of 5 stars

    Broken promises about delivery and install date(s)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lied to about what would be included and didn't tellme otherwise until after I had paid and tv was delivered; So they didn't have the right stuff with them and had to come back. Then lied to about having someone available to install on several separate occasions, causing me to miss work for nothing. Once they finally scheduled someone who was actually available, the crew that showed up did a good job and were polite and professional and shared my pain....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job connecting our reciever and speakers to the tv. As well as mounting it above the fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and hooked it up they were efficient and polite did an amazing job and would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very fast and left everything the way I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect with TV mounting serices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional services. The two guys that came out were great. They installed and setup in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! We appreciated the their workmanship.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to schedule

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to schedule product install & relocate. available on weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was prepared in every aspect to do a wall mount . The in wall cable install was clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The field crew was great. On time and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and installed without any issues. Clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time. They installed my television mount in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Milers experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick clean and professional love the service I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv with ease and connected all cable equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS resolved audio problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad resolved the issue we had with audio on a timely basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Food customer service. I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moved 1 TV to a different room and did a great job mounting the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people from best buy mounted our tv when we upgraded the tv in out vacation home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep did an excellent job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was very friendly, knowledgeable and completed the install with no problem!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Add an AppleTV install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech person is knowledgeable but he doesn’t have anything with him. He needs a short power strip, HDMI cable, and a laptop to setup the Logitech remote. Luckily I have HDMI cable and a low grade extension power cable. He told me to add AppleTV myself since he doesn’t have his laptop with him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At home service provided

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with their professionalism. Great 2 person team. Worked efficiently & got the job done to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks did a go job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my purchase great for the money. easy to instull.

    I would recommend this to a friend