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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,626 reviews
  • Rated 4 out of 5 stars

    JUST THE FACTS, MA'AM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY CAME AND PLUGGED IT IN AND IT WORKED AND THEY LEFT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed my firestick quickly and efficiently and instructed me on it's use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BlueRay installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician worked to ultimately meet my requirements. He contacted support help to get their input and advice. The initial approach was not customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great! Everything in my house is running perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing group of guys that work there so nice love this having so helpful when needed so helpgul geek squad is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome courteous professional friendly helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very knowledgeable and friendly. He was patient with all my questions and answered them all completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Ethan from India. You are a 5 star helper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved a TV problem for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people fixed the problems and helped us avoid some others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a new DVD player to my TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan came back to fix the unit which originally was not installed properly. He was absolutely terrific!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with all home installation services by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Guru’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up the WiFi and explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIVO 4K Installed Exertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about the product. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent. We now have Roku and our TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed Roku on our TV and replaced a faulty DVD player. Our system is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad IS a Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bundled with TV installation. See "Geek Squad the tops!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was very helpful and patiently answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have done it ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable help in making all the parts of a media center work together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad people identified the problem as to complex for them. They advised me to contact Xifinity/comcast for a digital box instead of wired box. I just wished they would have tried a little harder, I was able to get it connected myself with the help of Comcast customer service. Why couldn't they have done that? It wasn't that difficult. Just saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable. Friendly...he got everything connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new LG TV, mounting and connecting.

    I would recommend this to a friend