Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2626 reviews
(2,626 customer reviews)to a friend
Rated 4 out of 5 stars
JUST THE FACTS, MA'AM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY CAME AND PLUGGED IT IN AND IT WORKED AND THEY LEFT
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
installed firestick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents installed my firestick quickly and efficiently and instructed me on it's use
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
BlueRay installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician worked to ultimately meet my requirements. He contacted support help to get their input and advice. The initial approach was not customer friendly.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great! Everything in my house is running perfectly.
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing group of guys that work there so nice love this having so helpful when needed so helpgul geek squad is
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Very friendly and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome courteous professional friendly helpful and kind
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was very knowledgeable and friendly. He was patient with all my questions and answered them all completely.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is magnificent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Ethan from India. You are a 5 star helper
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved a TV problem for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people fixed the problems and helped us avoid some others.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed a new DVD player to my TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan came back to fix the unit which originally was not installed properly. He was absolutely terrific!!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
In home installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with all home installation services by Geek Squad
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
WiFi Guru’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job setting up the WiFi and explaining how it works.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
TIVO 4K Installed Exertly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable about the product. Did a great job!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Service was excellent. We now have Roku and our TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed Roku on our TV and replaced a faulty DVD player. Our system is working very well.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad IS a Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bundled with TV installation. See "Geek Squad the tops!"
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Fixed my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person was very helpful and patiently answered my questions
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Couldn’t have done it ourselves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Invaluable help in making all the parts of a media center work together
This review is from Video Device Setup
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek Squad people identified the problem as to complex for them. They advised me to contact Xifinity/comcast for a digital box instead of wired box. I just wished they would have tried a little harder, I was able to get it connected myself with the help of Comcast customer service. Why couldn't they have done that? It wasn't that difficult. Just saying.
This review is from Video Device Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Expert service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable. Friendly...he got everything connected
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my new LG TV, mounting and connecting.
This review is from Video Device Setup
I would recommend this to a friend
