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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad is magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Ethan from India. You are a 5 star helper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and had e everything fix in 15 mins, answers all our questions and told us what we need to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review of my equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mathew programmed my new universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!! Mathew really understood what needed to be done AND what I expected to be done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable. Friendly...he got everything connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installe my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job installing my TV and attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did The Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up streaming on all three TV’s and programmed my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service installing the roku again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just a defective part. They replaced it. It was not a b og deal project to write a lot about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, professional, knowledgeable, and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen were extremely professional, efficient, and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job AJ was extremely helpful so glad he works for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new LG TV, mounting and connecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent reinstall the fire stick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem with my service provider.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cutting the Cable TV Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose my expectations for this visit were too high. It wasn't an installation. I was planning to cut the cable tv cord and start streaming. I wanted the Geek squad to evaluate my current internet setup and make recommendations to improve speed. They were in my home less than 10 minutes. I had purchased a new router from Best Buy in anticipation I needed one. Rather than installing it they sent me to Frontier for a new router and I returned the one to Best Buy. With the new Frontier supplied router I have seen no improvement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service yup yeh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that were sent to my house did a pretty fab job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did it quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my VCR and made the source options perfectly clear on my TV screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative -m professional - answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, updates throughout the service call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos was great Installed 2 antennas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on time and did a nice job Marcus was pleasant & efficient . It all went smoothly

    I would recommend this to a friend