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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek Squad is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, updates throughout the service call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was having trouble with connecting my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me connect my TV to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen were extremely professional, efficient, and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that i buy my products through Best Buy. Because having the Geek Squad working with them is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service visit. The Annapolis store needs more associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job getting the tv et al set up for easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Infrared sensor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were on time and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was thorough and friendly, helpful and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mathew programmed my new universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!! Mathew really understood what needed to be done AND what I expected to be done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tvs and added devices. Everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I was unable to install my wireless TVunit. These guys did it in less time than it takes to tell about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE in Samsung and other features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and concise directions with a good amount of patience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service tech was on time easy to worl with efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my questions were answered, knowledgeable service rep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did it quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my VCR and made the source options perfectly clear on my TV screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my dvd/ vhs machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived, fixed my dvd hook up fast and left .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service installing the roku again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just a defective part. They replaced it. It was not a b og deal project to write a lot about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and had e everything fix in 15 mins, answers all our questions and told us what we need to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support and friendly techs. Good communication on when their on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up 2 hd antenna's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    here on time. pleasant and set up devices quickly and correctly.

    I would recommend this to a friend