Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,629 reviews
  • Rated 3 out of 5 stars

    Last install of the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out was late and I’m not blaming them. The mounting job was great, but they didn’t have time (since it was almost 7pm) to do the calibration. I watched a YouTube video that really helped and the picture looks incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RMorris

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Belong to Geek Squad for several years and have always been satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They knew what they were doing and were very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad. Nice Wi-Fi work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you referring to Wi-Fi Orbi hook-up? Fellow who came knew what he was doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 4K Blue Ray DVD Player.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and hid all the wiring. Clean and neat job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up a Chromecast device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryse was great. He tried hard. And, the device does not work. Pls refund my fee. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut my cable bill and great streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! My Geek tech was very knowlegable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    making it simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employee made the video hook up so easy for us to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solved my problem but hard to understand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish he spoke English a little better. Otherwise, he solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice video device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff patiently explained the functions & how the gadget works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time knowledgable about his job. Everything still works that he fixed for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEKS NOT FREEKS!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEKS DID A GREAT JOB SETTING UP MY DVD/STREAMING SERVICE (VIA ROOKO?).

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 3 out of 5 stars

    The actual at home service was good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support from one gentleman at the customer service counter - though I was sent to 3 difference places before I finally got frustrated and went to the service counter. The actual at home service was good - setting up the request was frustrating. BTW - the texting service was a joke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was prompt, polite and helpful setting up my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommended a lot of nice things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and hook up DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and over all customer satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL! SUPERB! GREAT!!!!! SUPER ! EXCELLENT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, speedy, great job, no need to go elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Especially the showcase feature Energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Mustafa was excellent... Did a great job...!

    I would recommend this to a friend