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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,626 reviews
  • Rated 5 out of 5 stars

    TV install went smooth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV install went smooth. Technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't beat the great service by the Geek Squad staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledge technicians, well pleased with results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up a Chromecast device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryse was great. He tried hard. And, the device does not work. Pls refund my fee. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solved my problem but hard to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish he spoke English a little better. Otherwise, he solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and professional setup of a Roku streaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient, friendly and helpful. Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived early and called ahead of time. They did the job in less than hour while answering numerous general questions. They were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars for GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person arrived on time and got my Roku up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and got the work done fast and neatly. Great set up@

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The actual at home service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support from one gentleman at the customer service counter - though I was sent to 3 difference places before I finally got frustrated and went to the service counter. The actual at home service was good - setting up the request was frustrating. BTW - the texting service was a joke

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time knowledgable about his job. Everything still works that he fixed for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They knew what they were doing and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 4K Blue Ray DVD Player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and hid all the wiring. Clean and neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut my cable bill and great streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! My Geek tech was very knowlegable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    making it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employee made the video hook up so easy for us to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice video device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff patiently explained the functions & how the gadget works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEKS NOT FREEKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEKS DID A GREAT JOB SETTING UP MY DVD/STREAMING SERVICE (VIA ROOKO?).

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made lay TV viewing better knowing I didn't have to pay that DirecTv bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reset my electronics after having them moved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came didn't really know what we needed to be done. Setting appointments with an 800# with an agent who isn't fluent in English leaves an understanding gap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommended a lot of nice things to me

    I would recommend this to a friend