Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,626 reviews
  • Rated 5 out of 5 stars

    Install and hook up DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and over all customer satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was prompt, polite and helpful setting up my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL! SUPERB! GREAT!!!!! SUPER ! EXCELLENT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, speedy, great job, no need to go elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Mustafa was excellent... Did a great job...!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Especially the showcase feature Energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. They corrected my issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TVs installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted all TVs and connected to my devices. Modem was connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video device was installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quickly, but had to wait two weeks for the Geek Squad to program it into my system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation of equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were both professional and efficient. My complaint is that the charge for installation was double. The time to install the Roku device was around 20 minutes and I was charge $1 00 for it. The same it was for the much more time consuming effort to program the universal remote. One person could have done both and not overcharged me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy. So Glad Geek Squad came to assist

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connect and trouble shooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents trouble shot audio problems and connection issues with TiVo mini

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our tv time more now.Good fix for some tv issues. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered items in good condition. the installation will take place at a future date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i am satisfied of my purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my purchased are all what I need therefore I say I am satisfied but need more help to to set up my devices specially my steroe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, helpful...explained what and how to get programs and do streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad centralize my tv and looks great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks very good job for the agent clean job and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The geek squad recovered my password.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got us back up and running for watching our favorite shows on the big screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and informed//////////////////////////////////

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all three of our tv remotes into our one Harmony!

    I would recommend this to a friend