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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,629 reviews
  • Rated 5 out of 5 stars

    Old DVD player was connected to new Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect. Very easy to play DVD player which was old and did not have HDMI connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my home theater system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out to perform service on my home theater system was knowledgeable and did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast accurate service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow came and performed his job quickly and in a very friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Christian and Mike of the Best Buy Geek Squad arrived on time and did an excellent job in setting up my new ONKYO CD player. They explained all of the features to me and cleaned up when they were done. They even took away my old broken CD player. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ethan danbury geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed 3 roku devices. explained the setup and how to best use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a great help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper White and his team were excellent. He was able to answer all of our questions. But best of all, we have had a need to contact after the initial service and he was right there for us. He has returned to our home to adjust and explain several questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member connected multiple devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member very helpful. Found port on older TV to get internet access. Efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truman did a great job installing all of our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek “Great” Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed my Apple TV so I could record shows I liked. They were very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent work reattached everything and put the TV back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my antennae and Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything up perfectly and explained how to work them. He gave me a lot of information to help me make the best decision for my television viewing service. I have been pleased with all of the Geek Squad services so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reconnected TV devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my house recarpeted and the Geek Squad reconnected one of my TV's with the DVR cable box and the CD player. They also made sure that my other TV's that are affiliated with the main DVR were working properly. It took about 45 minutes and agents were very knowledgeable and professional. They also addressed any concerns that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and helped me set up a firestick. I know a 5 y/o could probably do it but i wouldnt have been able to without his help! I appreciated his patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up Made Easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and set up, all works well and went smoothly. So happy for the assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a wifi booster with our new tvs. Miguel and his team took care of the whole thing, They hid the wires and equipment. They changed settings that I had activated by mistake. They were friendly, professional, and efficient. Five out of five stars or fifty out of fifty stars- these guys were great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and also took the old one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely great. They helped mount the TV and set it up working very well. The walked me through the use of the remote and how to access all the Channels I would need. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added a roko to my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and good explanation of what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient, and we are grateful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and Andrew have installed our TV and new device for streaming. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Wonderful service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tavares and his assistant (Ken) were knowledgeable, and they worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went beyond great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second attempt to get a Samsung sound bar to work. The 1st one within hours of being installed a few days earlier. Got an appointment with the geek squad to come out and trouble shoot the problem. They declared it dead, as well, and went back to the closest store to retrieve another one and came back with it, got it installed and works perfectly!

    I would recommend this to a friend