Customer Ratings & Reviews

Thank you so very much for sending your technicians to assist with our Entertainment Project. Both gentlemen did a fantastic job of hooking up everything for us, including our antique stereo system. We love it.

I'm 78 and don't know how to set up all streaming on my TV. They were so wonderful and spent time teaching me how to use my new services. Thank you.

Ron was very efficient, had perfect manners and made me feel safe even though he was a stranger in my house, he was professional, friendly and knew right away what needed to be done, great... I didn't have to repeat myself, what a relief

The agents made sure that all tvs were set up properly and were working the way they were supposed to work. Set internet so that it would not stop working. They were very nice, knowledgeable, PATIENT, helpful and respectful. We were glad to have them!!!!!!!!

Vance did a great job of putting our new speaker system together the way we wanted it Thank you again - we only use the Geek Squad for our computer/tv needs

We are seniors and continue to have computer problems. However when we do, we can always get the help we need from the Geek Squad. Gary is always there to walk us through our problems. We could not survive without his help!

This service agent was on time , polite and professional. We are lucky to have him arrive to solve our problem.

they were on time, polite and patient with my issues. They answered all of my questions while troubleshooting what needed to be fixed. All is up and working and I am very happy.

Customer service employee,Dan, did a wonderful job of backing up my old iPad and erasing all of the data so I could transfer the data to my new iPad. It was so easy I could hardly believe it! Thank you Dan!!!

We had questions about how to use our remote and how our sound bar could be adjusted. The tech who came out was very helpful, answered all our questions, and taught us a couple of things that helped us figure out our system even better.

Great Service! We wanted to get rid of our current internet/ cable company but had no idea how to switch to streaming (you tube). Total Tech came out twice - first time told us which tvs needed roku/fire sticks. Next time showed us how to use them.

The friendly agents did a great job mounting our tv. They were knowledgeable about its features and showed us how to work it. We still have a lot to learn about everything it can do, but they gave us confidence to try things.

I finally have a TV that works!! The installer, KB was a delight and made sure I was happy before he left. He took the defective TV with him (thank goodness) and now it's all good!

Matt was excellent, he recognized the problems I was having and figured it out.

Honestly, we’re thrilled with Geek Squad. With our experience so far we’ll always remain as customers. The service and help we’ve received has been fantastic.

I wow so happy with the incredible professional of the team that installed everything. Work was so meticulous. Programed TV and even toned out our old speakers. Best money we ever spent

The agent was incredibly efficient, thorough. Had everything set up w smart tv & Roku players for all the tv installations in my home

The tech expert installed our fire stick and connector to our Amazon account. Plus she demonstrated how to use it. She was top notch- personable and professional!

The team got the old tv down and the new one up Bob did an awesome job untangling and organizing all the lines and got everything running

They came and conquered. They worked out the kinks in our system over a period of a couple hours and because of some miscommunication comped one set of HDMI cables to our account. Scheduling was a little difficult but all is well.