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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,629 reviews
  • Rated 5 out of 5 stars

    Big problem for me. So easy for them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent located reason my Insignia headphones were not working and repaired quickly. I could have spent hours of frustration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprogrammed our remote in media room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful in straightening out our universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Set You Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense to get set up done fast - always add this feature to my order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service. As usual. I have used geek squad service many times over the years. Absolutely invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful,honest,and they go the extra mile.Love my Geeks...Thank you for being patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All members of the Geek Squad were knowledgeable and able to take care of multiple issues I had in one trip. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick for large TV with Media

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman Luke did a fantastic job!! Very kind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian has been fantastic every time he has come to my house. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was great and knew what problem was a fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help at home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the service the Geek Squad has provided us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician diagnosed the problem. He offered the best and lowest cost option which I accepted. Turned out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my surround sound setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professional was competent and friendly. He did the job and left with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV Installation and Harmony Remote reprogram

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Fire TV Cube and updated my Harmony Elite Remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answers all questions! It was great to have the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my previous DVD player to my

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro were terrific: they connected my outside DVD player to my new wall-mounted TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient professional friendly knowledgeable. Experience was wonderful. Love the service. Thanks to all the technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he knew what he was doing and made set up great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable service person, a joy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed updated comcast equip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was super helpful for someone who does NOT understand technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install fire stick and adjust my EERO pro 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to team very helpful. Esly was so understanding and willingness to show how to do it plus said to call him whenever I have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erro installed quickly and professionally. Anthony is fantastic in his knowledge

    I would recommend this to a friend