Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,626 reviews
  • Rated 1 out of 5 stars

    Geek Squad Rip-off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was somewhat helpful when setting up my devices; however, when a problem occurred with the antenna for one of the TVs the geek recommended that I purchase a second device to solve the problem. I was charged for the second set-up visit even though it was part of the entire set-up process. The devices worked for 2 and half weeks, then completely stopped working. I called to get assistance and was told that I would have to pay for a 3rd Geek Squad service call to attempt to solve the issue. The Geek Squad service is a total rip-off!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry professional and quality work. Very friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get great professional service from skilled techs! They are courteous and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent!!! Connected my new router to the computer, multiple TVs and cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great - thanks Great - thanksGreat - thanksGreat - thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service for laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, did everything he was requested to do, and did it right the first time. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was all goos!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products + great service = HAPPY CONSUMERS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John, did an outstanding job was on time and very nice. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    your Geek squad personal are GREAT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went very smoothly and the device was put in promptley.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech did a fantastic job! Very professional!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, installed new receiver and hooked up surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! On time, kind, helpful. Very smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected our headphones and Blue ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the Best! They always take good care of us! Totally would recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and great to work with! Would use them every chance I get,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful & efficient installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caesar was outstanding & helped us with all the details of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn Table Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience. The techs knew what they we doing and were efficient in completing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed my requests quickly an answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was not only polite, but also very knowledgeable and agreeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got sound from CD through the receiver.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my problem with getting sound from our CD changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got our TVs working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got both our new TVs up and running with Amazon Fire TV. Scheduling and communication was rocky but the got it done.

    I would recommend this to a friend