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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,629 reviews
  • Rated 5 out of 5 stars

    Access to DVD players quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two gentlemen. They were both very courteous. The man in charge worked quickly and efficiently and were out of here in about 20 minutes. He helped me figure out how to access my DVD players on 2 smart TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed up all my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek did an excellent job fixed everything I needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very helpful and knowledgeable. What I really liked was that he kept at it till he found the problem. Most men would have given up. But he made sure everything was right before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and precise work should have been using these guy a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot say enough how wonderful these 2 men were. Curt and Damian arrived on time. They were so very efficient, knowledgeable, patient and courteous. That doesn’t sound even sound like enough adjectives. They worked together so well getting everything put up, set up and working. They had with them all we had ordered and correct instructions on where things went. They cleaned up everything and left here like they had never been here. Answered ALL our questions and made sure we understood where to call if we had issues. I brag on your wonderful Geek Squad to all my friends and wouldn’t buy my electronics anywhere else ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cannot go wrong with Geek Squad agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Unfortunately, the unit didn't work with either tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional and did a great job installing my new tv and showing me some of the features to get me familiarized with my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and set my remote. Couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new Blu Ray player quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was polite and professional. Tech was informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frntastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and helpful setting up the tv and showing me how to use it and the new remote. The also helped me set Paramount plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got both tvs so I can use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up both tvs so I have had little trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did an great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased how well the 3 Geek Squad came in and set up my new tv and sound bar ane moved and set up the other tvs and dvd players, they were VERY GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Streaming Device Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Tablo (DVR) for streaming and wasn't sure how to hook it up so I went and got a professional who not only hooked it up, but also showed me how to operate it. The tech was so impressed with the device he was going to get one for himself too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CJ to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, I am very pleased! CJ was professional and friendly. He answered all my many questions and solved the problem quickly! Thank you, CJ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael installed my Roku stick and spent time showing me how to use this. Very helpful and patient with my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, effecient, helpful, knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, were efficient, knew what they were doing, worked as a team, answered all my questions, gave a demo on how to use the product, they were great and cleaned up all the paper and boxes when they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing! Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe sound bar and additional service was excellent. We are impressed with Geek Squad service. Please see our other review for further information. The team who completed our service was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're "The Best"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I "LOVE" the Geek Squad. They do an awesome job & spent time explaining everything I needed to know. I could not have done it without them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He got my TV working quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went through the process with me on getting the Roku remote to control the TV. He got the sound to work and explained how to do it. He was an excellent teacher.

    I would recommend this to a friend