Customer Ratings & Reviews

The agent was helpful and efficient. He installed the Roku and asked if I had questions

We cannot say enough how wonderful these 2 men were. Curt and Damian arrived on time. They were so very efficient, knowledgeable, patient and courteous. That doesn’t sound even sound like enough adjectives. They worked together so well getting everything put up, set up and working. They had with them all we had ordered and correct instructions on where things went. They cleaned up everything and left here like they had never been here. Answered ALL our questions and made sure we understood where to call if we had issues. I brag on your wonderful Geek Squad to all my friends and wouldn’t buy my electronics anywhere else ❤️

Game device set up was done very efficiently and quick.

There were two gentlemen. They were both very courteous. The man in charge worked quickly and efficiently and were out of here in about 20 minutes. He helped me figure out how to access my DVD players on 2 smart TVs.

Hooked up my vcr quickly and efficiently. Im very pleased with the job.

The young man was very helpful and knowledgeable. What I really liked was that he kept at it till he found the problem. Most men would have given up. But he made sure everything was right before he left.

I was very pleased how well the 3 Geek Squad came in and set up my new tv and sound bar ane moved and set up the other tvs and dvd players, they were VERY GOOD

Geek squad inspected my Apple TV connection and reset them. The connection settings were my problem. In doing so I regain access to my feed and can watch programs again. Thank you very much and your guys did a great job!

Will did a great job installing my new television in our bedroom and explaining how it worked and took away the old one.

The agents did a great job installing the fire sticks and loading streaming. They were very friendly and explained how to operate the basics. The system logged itself out a couple of weeks later and another agent came out and showed us how to log in so that if it did again, we could log back in outselves. We REALLY like the Geek Squad!

professional showed up on tme set up 2 firesticks and showed me how to use. thankful for geek squad

If there wasn't a Geek squad, just put into a cave. Their knowledge and experience is awesome. The Geek Squad must contribute greatly to Best Buy sales.

Had my sonos arc and sub woofer set up and was extremely pleased with the professional quality of the tech!! It works perfectly!

The rep was great. He dealt with the setup, but then answered some other relevant questions I had as a new Geek member. Thanks for your patience.

Our universal remote got out of sync somehow and resulted in not being able to get any TV .... in our main family room ... and we are retired so we watch a bit of TV these days! We called Geek Squad to discuss and after describing our situation the lady took us through a few procedures to try to get us back on track. Those did not work completely so she set us up an appointment within a couple of work days for a tech to come by and fix the remote and all the devices connected. Gee, that was easy so we now look forward to getting the remote working to control all those connections again.

The agent was very knowledgeable and solved my problem very quickly.

The agents hooked up my personal computer to my tv and also installed a Apple tv device to help hook up the tv to the internet. Outstanding and professional service!

They were on time, were efficient, knew what they were doing, worked as a team, answered all my questions, gave a demo on how to use the product, they were great and cleaned up all the paper and boxes when they were done

Agent did excellent job of explaining how to use the Sony Blu-Ray player.

Tech made it look so easy. Was friendly and very efficient. Thank you