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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great streaming installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the fire sticks and loading streaming. They were very friendly and explained how to operate the basics. The system logged itself out a couple of weeks later and another agent came out and showed us how to log in so that if it did again, we could log back in outselves. We REALLY like the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad listens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was great. He dealt with the setup, but then answered some other relevant questions I had as a new Geek member. Thanks for your patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, friendly and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my home networking and 5 TV;s set up, running and tested to my satisfaction prior to leaving. They did everything they said they would do. Received consistent notifications of arrival time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and solved my problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visit to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech made it look so easy. Was friendly and very efficient. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very, very helpful and efficient. I was very satisfied with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie so I needed a Geek person to install my ROKU for me. He did so very competently and took the time to patiently teach me how to use the new (to me) device. I have complete confidence in his performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad for your tech help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped us set up several streaming devices and showed us how to get the most shows etc .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep who came to my home to get me set up did a quick, efficient job...and she was great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technician, Barron, was the very best! He knew all the answers to our questions, was quick in getting the remote programmed & showing us all the tweeks of our new Sony TV. Barron was neat & respectful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service hooking up direct tv streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent professional and knowledgeable and able to get me hooked up to direct tv streaming. Explained use of remote and anseeted all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed a dvd player in another room!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual! I use Geek Squad for all my electronics setups and issues and never disappointed with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He came, he saw, he fixed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew the system, he fixed it in short order, he taught me to do it myself. A painless experience. He was also a nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EDWARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and set up our new receiver perfectly. She also set up the remote controls to operate as easily as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have Geek Squad set up my techy stuff. They always do an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came was very good! Answered the multitude of questions we had and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad reps were OUTSTANDING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps came out to the house and installed 4 ROKUs. One TV had given me a hard time but the reps trouble shot the issues and made the systems operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Persistence and Competence prevails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two visits, but they finished the job with success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G Home Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan & Derek did a great job setting up my Verizon 5G internet service and adjusting my TV antenna. They were professional and courteous!

    I would recommend this to a friend