Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Rated 5 out of 5 stars
Great streaming installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job installing the fire sticks and loading streaming. They were very friendly and explained how to operate the basics. The system logged itself out a couple of weeks later and another agent came out and showed us how to log in so that if it did again, we could log back in outselves. We REALLY like the Geek Squad!
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad listens.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was great. He dealt with the setup, but then answered some other relevant questions I had as a new Geek member. Thanks for your patience.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
On time, friendly and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my home networking and 5 TV;s set up, running and tested to my satisfaction prior to leaving. They did everything they said they would do. Received consistent notifications of arrival time as well.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has great technician!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and solved my problem very quickly.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Visit to my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech made it look so easy. Was friendly and very efficient. Thank you
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very, very helpful and efficient. I was very satisfied with his work.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a techie so I needed a Geek person to install my ROKU for me. He did so very competently and took the time to patiently teach me how to use the new (to me) device. I have complete confidence in his performance.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Thanks Geek Squad for your tech help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped us set up several streaming devices and showed us how to get the most shows etc .
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Roku Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service rep who came to my home to get me set up did a quick, efficient job...and she was great to work with!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
very knowledgeable technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad technician, Barron, was the very best! He knew all the answers to our questions, was quick in getting the remote programmed & showing us all the tweeks of our new Sony TV. Barron was neat & respectful too
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service hooking up direct tv streaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent professional and knowledgeable and able to get me hooked up to direct tv streaming. Explained use of remote and anseeted all my questions.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and installed a dvd player in another room!!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service as usual! I use Geek Squad for all my electronics setups and issues and never disappointed with their service.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
He came, he saw, he fixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He knew the system, he fixed it in short order, he taught me to do it myself. A painless experience. He was also a nice guy.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
EDWARD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very knowledgeable and set up our new receiver perfectly. She also set up the remote controls to operate as easily as possible.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service as usual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have Geek Squad set up my techy stuff. They always do an amazing job.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came was very good! Answered the multitude of questions we had and then some!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad reps were OUTSTANDING!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad reps came out to the house and installed 4 ROKUs. One TV had given me a hard time but the reps trouble shot the issues and made the systems operate.
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
Persistence and Competence prevails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took two visits, but they finished the job with success.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
5G Home Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan & Derek did a great job setting up my Verizon 5G internet service and adjusting my TV antenna. They were professional and courteous!
This review is from Video Device Setup
I would recommend this to a friend
