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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,626 reviews
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks mounted our new TV and programmed the remote. They were efficient. Highly recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Streaming Device Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Tablo (DVR) for streaming and wasn't sure how to hook it up so I went and got a professional who not only hooked it up, but also showed me how to operate it. The tech was so impressed with the device he was going to get one for himself too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very, very helpful and efficient. I was very satisfied with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up tv quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs successfully set up our new tv and diagnosed problems. They was very professional. It was one of the best service calls we have ever had for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well with little difficulties. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed a dvd player in another room!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Job Well Done !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU for setting up my new Sony TV !! Your expertise and quick setup was greatly appreciated. I LOVE my new Sony TV !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my older model VCR/DVD within a short time and went over the procedures with me regarding how the inputs work. The techs were very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the new Xfinity boxes on my TVs. The first tech (Cody) recognized immediately that Xfinity had not sent the right box for my main TV, and he talked with Xfinity to straighten it out and get the correct box sent out. When I got the 2nd box, I re-scheduled, and Sean installed both boxes and made sure everything was working correctly, They were great, and a godsend for this tech-challenged senior. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the tutorial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad on time and after installing our fire stick, gave us a tutorial on how to navigate to find our favorite shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Conquered!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did great. Had a little trouble understanding the function. Another technician came. Amazing people are working for you. Treat them well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick complete install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was prompt, accurate and professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, courteous and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional and knowledgeable! Very prompt on time with a call ahead to ensure tech visit went well. Will not hesitate to use them in the future when needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation lacked instructions how to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was set up in 20 minutes. We did not get instructions on how to run the smart tv. Had to call Geek Squad for setup. Would have been better to install and set up at same time. Had to wait an extra week to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad for your tech help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped us set up several streaming devices and showed us how to get the most shows etc .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT local staff, useless call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL of the staff at the College Station store are EXCELLENT representatives of your chain. Everyone from the managers to the installers and repair people go above and beyond to accommodate my unique situation. The "call center", on the other hand, are useless and make getting ANYTHING done almost an impossibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my new TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it up. At a later date , they came and helped walk me through how to use apps on the TVs when I switched off of cable television .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squd installed 4 rokus for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Nick M. installed 4 rokus for me and did an excellent job of explaining everything to me.I would highly recommend Geek Squad (which i have for my computer and tv's), and in particular Nick M. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of installing this item, and a Ring doorbell as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Chris!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is a Geek Squad star. Don’t know what I would do without him! Every time I have a problem, he figures it out and takes the time to explain what I need to do.

    I would recommend this to a friend