Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2626 reviews
(2,626 customer reviews)to a friend
Rated 5 out of 5 stars
Geek squad installed my AppleTv very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service assistance in store and on at home setup was perfect! Both individuals were extremely knowledgeable, helpful, and skilled. I am very happy!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a thorough job of installing and showing us how to work the system (Roku),
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
This team works great together!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two person team did a great job installing our wall tv. We were very impressed.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians came and did their job without a hitch. I would definitely recommend for installation.
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
Geek squad Roku installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a hurry. No extra time for explaining or adding installation instructions for Roku aps.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Roku Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service rep who came to my home to get me set up did a quick, efficient job...and she was great to work with!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Hulu on my tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brian came & I couldn't have asked for any better service. He was patient, took his time to answer my many questions, and left me feeling that the $100.00 I spent was well worth it. I'm glad he was sent to my house that day.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service as usual! I use Geek Squad for all my electronics setups and issues and never disappointed with their service.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
love my Geek!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joseph took time to research my Tivo system and put it together perfectly. He helped me understand how to use it and even came back when I couldn't get part of it to work. I will use the Geek squad again. The exceeded my expectations!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
McSynced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy once they showed us how. Great video synced with sound.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathaniel from Geek Squad set up my Chromecast on my TV. He did a great job. I really love being able to count on the Geek Squad for my technical needs
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Fabulous service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!!!!!! Everything was done quickly and professionally.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
He came, he saw, he fixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He knew the system, he fixed it in short order, he taught me to do it myself. A painless experience. He was also a nice guy.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Amazing Geek Squad Installation & Set-Up Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad people that came to my home and did the installation were terrific! Professional, knowledgeable, and super friendly (particularly, Greg!) And the job was done flawlessly!
I would recommend this to a friendRated 5 out of 5 stars
Great service hooking up direct tv streaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent professional and knowledgeable and able to get me hooked up to direct tv streaming. Explained use of remote and anseeted all my questions.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted our 82" TVperfectly on our wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arriving in their Covid 19 protective garb, the 2 Geek Squad guys mounted our new Samsung 82" TV on our new movie room wall in the exact spot we wanted it. They then connected it up to our AT& T-TV device making sure it was also connected to our Wi-Fi. Then fine tuned everything, before giving us basic instruction on the use of the various remotes, etc. Finally they cleaned up any wire cuttings, packaging materials, and excess hardware. And finally wiped down all areas they had come in contact with with sanitizer. Well done, with safety of all in mind.
This review is from Video Device Setup
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Awesome team at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always do a great job. Very professional. They always answer all my questions and help me figure out things about the device. I would highly recommend them to friends and family.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
NO WORRY INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional team of installers. I felt very confident after the set up!! A great team!!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
THE BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Very happy with their service! Couldn’t get behind my tv to install and was saved.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Dvd installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was efficient and personable and perfect. And they spoke English clearly! I could never have done what they did and so efficiently. They tested everything. Cleaned up after themselves and even write a mask because someone in the house is on chemo. HIGHLY RECOMMEND these 2 from the Hialeah office. Christina was one of them. Unfortunately I can't remember the other name. Thank you.
I would recommend this to a friend
