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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my AppleTv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service assistance in store and on at home setup was perfect! Both individuals were extremely knowledgeable, helpful, and skilled. I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a thorough job of installing and showing us how to work the system (Roku),

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This team works great together!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team did a great job installing our wall tv. We were very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came and did their job without a hitch. I would definitely recommend for installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a hurry. No extra time for explaining or adding installation instructions for Roku aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep who came to my home to get me set up did a quick, efficient job...and she was great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Hulu on my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian came & I couldn't have asked for any better service. He was patient, took his time to answer my many questions, and left me feeling that the $100.00 I spent was well worth it. I'm glad he was sent to my house that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual! I use Geek Squad for all my electronics setups and issues and never disappointed with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my Geek!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph took time to research my Tivo system and put it together perfectly. He helped me understand how to use it and even came back when I couldn't get part of it to work. I will use the Geek squad again. The exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McSynced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy once they showed us how. Great video synced with sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathaniel from Geek Squad set up my Chromecast on my TV. He did a great job. I really love being able to count on the Geek Squad for my technical needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!!!!! Everything was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He came, he saw, he fixed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew the system, he fixed it in short order, he taught me to do it myself. A painless experience. He was also a nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Installation & Set-Up Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people that came to my home and did the installation were terrific! Professional, knowledgeable, and super friendly (particularly, Greg!) And the job was done flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service hooking up direct tv streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent professional and knowledgeable and able to get me hooked up to direct tv streaming. Explained use of remote and anseeted all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our 82" TVperfectly on our wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arriving in their Covid 19 protective garb, the 2 Geek Squad guys mounted our new Samsung 82" TV on our new movie room wall in the exact spot we wanted it. They then connected it up to our AT& T-TV device making sure it was also connected to our Wi-Fi. Then fine tuned everything, before giving us basic instruction on the use of the various remotes, etc. Finally they cleaned up any wire cuttings, packaging materials, and excess hardware. And finally wiped down all areas they had come in contact with with sanitizer. Well done, with safety of all in mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Awesome team at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job. Very professional. They always answer all my questions and help me figure out things about the device. I would highly recommend them to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRY INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional team of installers. I felt very confident after the set up!! A great team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Very happy with their service! Couldn’t get behind my tv to install and was saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was efficient and personable and perfect. And they spoke English clearly! I could never have done what they did and so efficiently. They tested everything. Cleaned up after themselves and even write a mask because someone in the house is on chemo. HIGHLY RECOMMEND these 2 from the Hialeah office. Christina was one of them. Unfortunately I can't remember the other name. Thank you.

    I would recommend this to a friend