Customer Ratings & Reviews

She did what I wanted and did it quickly and well.

I was very pleased with the team you sent. They were pleasant, professional and knowledegable. Also they were accomodating and fun to work with.

THE GEEK SQUAD ARRIVED ON TIME, INSTALLED THE ROKU STICK AND EXPLAINED TO US ALL WE NEED TO KNOW ABOUT STREAMING. SHE TOOK HER TIME AND WAS PATIENT WITH US AS WE TOOK NOTES. SHE OFFERED HER CELL PHONE NUMBER TO US JUST IN CASE. SHE WAS VERY NICE AND VERY KNOWLEDGEABLE. SHE IS A KEEPER

Some of the best quality work I've ever seen. Technician were very knowledgeable and took great pride in the installation. They went way above and beyond to insure that I was happy. Took the time to explain what they were doing and why it had to be done that way. Explained how to operate my devices, and did not rush through anything. If i could remember there name I would definitely request them to come back for future installations.

The Geek Squad Guys did a great job replacing our old Blu-ray DVD player with our new 4K Ultra HD Blu-ray DVD player. It was more than a simple swap out as they needed remove the old DVD player from our existing surround sound system and connect and recalibrate the new player to both the old surround sound system and our new 4K HDR OLED TV. In short order they had everything working, playing and sounding awesome!

The agents installed our Roku and moved our old Roku to my husbands TV.

The Geek squad person was helpful ,nice and got all we needed to get the devices up and running . Very knowledgeable.

The two agents were professional and knowledgeable. I am very pleased with the senior agent (years in service). He was quite helpful and went above to assist. He helped me understand how to use the remote to take advantage of the service. I had never had anyone advice me or introduce me to this. The newer agent was helpful. I am very pleased with the service.

The Geek Squad agent was punctual and efficient in installing and configuring my DVD with my Harmony report and sound system. He was thorough and took the time to train me on the new equipment.

Great customer service. Very knowledge techs. Wonderful

I am a network Neanderthal. I don't know the difference between TikTok and Tik Taks..... My smartphone has a dumb operator. The guy was on time, very patient, full of information, and very pleasant.... Bada bing Bada boom.... Would use them again in a heartbeat. I'm sorry I have only two thumbs to give....

Great work. Very knowledgeable. Very friendly, polite, and helpful

I purchased 2 flat screens and a stand for the larger one for my rental condo. Scheduled delivery, set up, installation, connection to various devices, haul away old tube TVs, etc. through my Total Tech Support. The geek squad tech actually called me the night before to verify exactly what I needed (amazing!). He was on time, professional, courteous, and honest. The DVR/VCR was an older model and not compatible with the new TV’s so he made sure the account was credited (not knowing it was free in my total tech support).

The two techs sent were fantastic. They were professional, knowledgeable, and very friendly. They came in, looked over my situation, quickly moved to get all units set up and programmed properly, then most importantly: explained everything in detail and wrote it down for future reference.

The service was excellent and the people were very helpful and nice. They put together my video and audio systems.

Your rep did a great job of “untangling” issues with a soundbar installation that were complicated by my experience skilled efforts. He not only installed the Bose soundbar quickly, he set everything up to work easily through one remote. Many thanks for his professional and quality work.

The agent solved our problem quickly, and told us what we could do if similar problems arose. Very helpful!

They were great, moved out old tv completely setup new 85 inch Sony tv and connected Blu-ray, Bose system Dvr etc. very professional and knowledgeable also very pleasant.i would recommend using the geek squad ,worth every cent. Would use them again ,great job thanks again.

they were great, answered all questions , cleaned up boxes etc. very efficient and pleasant

Did a great job setting up my new TV. The two technicians were very courteous and respectful.