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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could not have asked for a better service tech to help install our equipment.. he was knowledgeable, friendly and very patient with a couple of seniors that really are tech deficient... thank you Joe the tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed Roku Ultra to my Sony Bravia TV. Thorough, knowledgeable, and very pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Proficiencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the TV to all other devices. They were very efficient and obviously very skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset and adjusted Ring canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technician and great service; Completed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative from Geek Squad was able to set up my mother's Roku device very quickly as I failed to be able to instruct her on how to do so over numerous phone calls. Expensive but cheaper than a flight to Florida to do it for her. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chaz added Apple TV and set us up on our outdoor tv. Chaz was polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us get all TVs to streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were changing to streaming TV and it was done in a timely manner. Instructions were given and he had us try every TV and option to be sure all was working and we understood how to use it. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed our fire stick and then decided it was too old and sold us a new one and installed. Works much better now. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by The Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Tech did an excellent job! I will request him if I need any Geek Squad Services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need anything electronically install I usually Call The Geek squadTo do the installationBecause of their professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our DVR quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the Fire box and Fire stick, programmed it and explained how it worked. They were very knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our technician was fabulous !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're a lot ignorant when it comes to new technology. Our Greek Squad representative was understanding and patient and got our devices started and working for us. He was very knowledgeable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed roku device on my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courtesy exemplary. Thanks well done. work performed on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the blue player quickly and efficiently and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable, Professional, Efficient. They were on time, most importantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, efficient, he got what we wanted done which was to install our roku. He was positive and friendly. I would request him again. Jan Schwarz Joel Schwarz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed updates on my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VARY KNOWLEDGEABLE. New all the right things to do. Very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member was very knowable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up apps for me and showed me how to access the Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! The Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a DVD player to our TV that goes through a sound bar that we could not figure out. They followed all of the COVID 19 rules and were extremely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad many times. They are always so nice and very helpful. They show up on time and they get the job done quickly. Thank you so much Best Buy for hiring such great folks.

    I would recommend this to a friend