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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,629 reviews
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, wearing mask, on time, patience, and helping us how to use the remote. I extremely recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Installation & Set-Up Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people that came to my home and did the installation were terrific! Professional, knowledgeable, and super friendly (particularly, Greg!) And the job was done flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and installed my Roku tv device and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Christmas present of an updated Apple TV. All went without a hitch and viewing back in style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member was very knowable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up apps for me and showed me how to access the Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coordinated complete set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs sent were fantastic. They were professional, knowledgeable, and very friendly. They came in, looked over my situation, quickly moved to get all units set up and programmed properly, then most importantly: explained everything in detail and wrote it down for future reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It had taken no time to install this DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ariel Gil had installed. Plus, showed me how to operate the DVD Player. Explained very clearly He is the "Best".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup help. Well mannered and careful of my home and the installation of the TV. Even left a phone number in case I had any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your rep did a great job of “untangling” issues with a soundbar installation that were complicated by my experience skilled efforts. He not only installed the Bose soundbar quickly, he set everything up to work easily through one remote. Many thanks for his professional and quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Incredible !!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great professionals !! Geek Squad is the best on the planet !! Would reccomend them to everyone who needs experts in their various fields of expertise !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent tried to connect cable from exfinity but was unable to so xfinity gave us the wrong cable nox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Tech Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was patient with my issue and appointment was confirmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon sent us 3 unsolicited “new” set top boxes. Jake of the Geek Squad came to the house to install them for us. He was very professional & told me a lot about the boxes provided to us. I would give him more than 5 stars if it were possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly hung my televsion. Much apperciated service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it done right the first time every time. I went from all day doing it myself to in and out. HAPPY!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad reconnected our TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent reconnected our TV quickly and neatly. I learned that the TV had secret on off touch spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, moved out old tv completely setup new 85 inch Sony tv and connected Blu-ray, Bose system Dvr etc. very professional and knowledgeable also very pleasant.i would recommend using the geek squad ,worth every cent. Would use them again ,great job thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in a timely fashion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed my central remote to access Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek ingenuity

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made everything work and showed me how to work my new system what a relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny was very knowledgeable & patience with customer

    I would recommend this to a friend