Customer Ratings & Reviews

Curtis was our technician and he was wonderful to work with. He answered all our questions, asked questions before performing the work, and did a great job. I hope he gets points for being polite, courteous, and efficient. He brought a new TV for us that we purchased from Best Buy and also moved our older TV to the bedroom and totally set it up. Everything is working beautifully.

The guys did a great and thorough job setting up my stereo system. Very professional & friendly.

Austin and Morgan did work quickly while entertaining all my questions

Excellent set-up, no issues. Very polite and helpful associate-thank you!

Dave is exceptional. Very knowledgeable. Let me know what time he would arrive

The 2 gentlemen that came to the house were very efficient and helpful. They answered all of our questions and were also very polite.They fixed the TV problems and gave us tips on how to avoid them in the future. we were very satisfied with them.

We were very pleased with Daniel who came to install our Roku Express equipment to the televisions that were not a Smart tv. He was on time and explained how to use them and answer all of our questions. He was given limited info on his work order, but after explaining our situation he got the job accomplished. We appreciated the work that he did for us.

The Geek Squak technicians are always courteous and knowledgeable regarding the products that they are installing.

Anthony was our Geek Squad Rep and had called to verify appointment before arriving. He explained the process of the LG TV installation as he was doing it and answered all our questions (we had quite a few) and made sure we understood how to access anything we wanted on the TV including apps like Disney+ and Netflix. He also was able to install our blue-ray neatly into our existing audio/visual stack. Professional and friendly service - glad we chose to go with Geek Squad.

this TV was a gift from my family to my Aunt in Florida and you Installation Team did an exceptional job not only setting up unit for her successfully but aided me in making it a ChristMas SURPRISE for her!! They were respectful and accomodating to her needs and even recommended another unit that would help make her viewing experience more beneficial!

Good profetional service. We thank them for a job well done,great install

Agent installed my DVD player and hooked it up to my tv and told me how I could mirror my laptop to my tv, too.

John&Michelle were awesome, visualizing the way to organize the numerous cables so that now we are able to utilize our soundbar and all the components. They answered all my questions and walked me though the set up. Kudos to Best Buy Total Care!

Such great professionals !! Geek Squad is the best on the planet !! Would reccomend them to everyone who needs experts in their various fields of expertise !!

The agent installed two Fire Sticks for me. He did all the installation and helped me will getting enrolled with HULU.

Agent was friendly and very professional. He took time to explain and show me how device worked.

Your tech staff is awesome. Thank for all the help installing and showing us how to operate equipment.

The guys installed my new new router and Apple TV device quickly and efficiently. They got all systems up and running and got me connected to all the apps I wanted, plus helped me connect up all my wifi dependent devices including my printer. They answered all my “Boomer issue” questions with patience and didn’t leave until I understood 100% how to navigate everything. I am very happy with my much improved wifi and the ease now with which I can stream the films/programs I enjoy. Both of them great guys who did a great job!

Excellent competent service by technicians that really cared about doing a great job!

Now…how can I get my grandson to play with it. Now how late is too late to return it?