Customer Ratings & Reviews

super efficient and thorough and knowledgeable and prompt

The geek squad mounted my 100-in TV perfectly with professionalism I was totally satisfied with the company coming out to install my new equipment

He was so helpful and got everything working right !!! It was worth the cost for hassle free

Both individuals were very friendly and knew what they were doing. Professional and hard working.

All was mounted, set up and explained to me. Totally recommend

wonderful service. we were very surprised by the courtesy and efficiency of our technician.

The agent was wonderful. She set up my laptop and checked out my desk top and everything works just fine.

I called Geek Squad on the afternoon of Friday, March 4th and was fortunate enough to be helped over the phone by Marietta. She set up an in-home appointment (order # 1122063650584) for me on March 5th, the very next day. Wow! She also found a discount which lowered the cost of the appointment. Marietta's outstanding customer service made MY day. I am writing this revie to make sure that Best Buy knows what a "gem" they have in Marietta.

The Geek Squad was able to organize and make simpler all the wires on the back of the TV and work with us on understanding new remote, etc.

The Geek Squad Team set up my 3 TV’s with Fire Sticks

Agent removed DVD and VCR from one TV and hooked them up to another TV in order to hook up new DVD player to 1st TV. Made sure we knew how to operate remotes in order to play devices. Very pleasant, knowledgeable, unhurried. Removed a lot of extra cables not being used.

The Geek Squad that installed my two TV's were GREAT!! They took ther time and made sure everything was done right the first time and that I was happy with everything when they wer done. They offer a option to cover the wire that wer hanging below the TV's. The option looked great and worked wonderfully. I have used the Geek Squad for at least 10 years in multiple cities and have nevder had any problem with the service or quality of ther work.

Agent was friendly and very helpful. Was able to hook up my Roku quickly and made sure everything was working fine before he left.

Best Buy, in the human forms of Lilly and Jose, came and set up our Dvd player and helped us understand how to use it and were generally wonderful.

Scotty & Bobbie did a great job. They answered all of my questions and were extremely diligent with their COVID safety protocols.

They were good in explaining and looking up what we needed to get started.

Set up Amazon prime on tv. Fast and efficient service.

The agent did a good job of installing the dvd player and showed my wife how to play dvd’s. However the old dvd player was set up with tv’s apps, Netflix etc. The apps are not on the new player and we have no idea of how to get them. Would have been great if installer had done that, or at least how to get them.

Great The agent was on time, explain the new equipment and very knowledgeable

Geek Squad did a great job hooking up devices and showed how to use it