Customer Ratings & Reviews

Latisha Jackson was extremely knowledgeable and patient and took the time to explain things and ensure all was working.

GEORGE WAS VERY CONSCIENTIOUS AND THOROUGH FIXING A PROBLEM I HAD WITH MY NEW TV AND VCR = "A+" !!!

The agents hooked up my new blue ray perfectly, always good service!

The agents hooked up and installed a new dvd player. He was fast and efficient. Great job.

The agent is mounted my TV and did an excellent job at setting it up

Your Agent was knowledgeable and very professional, plus extremely helpful. He completed the job and everything worked once again.

The gentleman who installed my TV wall mount and TV did an excellent job! He was also gracious to explain a few things and answered every question I had. He was very professional, knowledgeable and pleasant. When he left, I had no issues with my Roku TV, the Roku remote, and my cable TV and was able to use my TV without any issues or unanswered questions.

The agent was very thorough in his explanation of Roku and answering questions we had. Both he and his assistant were very professional. They along with my wife and I wore masks and stayed a safe distance from one another. Even though my wife and I do not have COVID or any of the symptoms. In the end, my wife and I decided not to have Roku installed. He told us that we would be credited the $199.98 service charge since no installation of Roku occurred. They left after fifteen minutes, There are no photos to add.

Steven & Orlando were very professional and kind. They got the TV and device working. They definitely are an Asset to the Geek Squad. I will definitely recommend them.

Arrived on time with a good attitude and did his job with a professional approach. Over all an enjoyable experience.

Brandon was knowledgeable and helped me understand why I was having a problem.

The technician helped me set up my Apple TV and explained how to use it. He was very helpful and patient.

This young man was very knowledgeable, pleasant and got the job done fast.

The geek squad not only mounted the TV but also added the exterior devices. They set up the TV in a very timely manner, checked everything out and made sure we knew how to operate the systems before they departed. Well worth the money to have the pros hook up the system.

Hooked up my appletv and fire sticks. Very helpful and explained everything to us.

It was necessary that I add d elivery and had them remove my old TV as it was way to heavy for me to move on my own. They did not complain about it weight or having to take it away. If Best Buy did not have this su=ervice, I probably would have bought the same TV else where if the price was lower.

The agent was professional and courteous.Hooked up everything in a timely manner. Everything works well. Really happy with your service.

The Agent set up my AVR and connected all my devices and set up each one. The Agent also showed my how to operate my system.

The men were very polite and knew what they were doing. Very pleased.

I am very happy with the Geek Squad install. I had purchased a 4K blu ray player for my 4K tv. I tried to hook everything up but it didn’t work. Set up an install appointment and everything went smoothly. The technician showed up on time, was professional and nice. He hooked everything up very easily and he made sure I knew how everything worked before he left. I would recommend highly recommend the Geek Squad for any install work.