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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,629 reviews
  • Rated 5 out of 5 stars

    Streaming issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician completed the work quickly and my system now works more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eastgate Geek Squad is the absolute best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Troy are the most helpful people on the planet! Tyler came out to determine what we needed to switch to streaming services and replace security. Troy installed everything beautifully, explained and trained everything so well and truly partnered with us to get great results! I can’t recommend Tyler and Troy high enough! Thanks so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved our problem quickly, and told us what we could do if similar problems arose. Very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installs, my cube is a efficient manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who are very thorough efficient and use your knowledge and skills. To complete the task in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything and made sure it was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    update my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always , the geek squad service is very, very, good! they are very proffesional get rid of all my mistakes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and helper were very very good A+ AAAAAAAAAAA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by The Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Tech did an excellent job! I will request him if I need any Geek Squad Services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin and Morgan able and relatable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and accessories quickly. Professional in everything that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew what they were doing and did it fast and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thye were on time and got it installed quckly. It works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connected new TV to Disney + & Others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we had bought a new 2020 smart tv and 5 year warranty through our local Best Buy we had the Geek Squad send a lady member out to set up the new tv with some added channels through the internet like Disney Plus, Hulu and ESPN along with our regular subscription channels like Netflix, Amazon Prime and a few others that were on the tv. The lady was real professional at her job and was done in no time. I do not know her name but kudo's to this lady and her fast work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Add-On Device Setup by Angela Was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angela Was was the Geek Squad member who installed our Roku Stick and connected our new TV to our existing DVD/VCR recorder. She did an excellent job setting everything up and making sure that we knew how to operate the various devices and remotes. She was an excellent Geek Squad employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the one stop shopping of purchase and install. The technian was great and offered lots of very helpful advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite on time and efficient Geeks!!! I'd recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech assistance for home entertainment sys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful and very patient. He fixed the problem and found a better solution for us to use even tho it takes using multiple remotes. Works better and we get to use the "voice" command, which has been wonderful. We are so thrilled to have our home theatre system all working again, and it was such a simple solution. It was so worth the repair cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Good - a male and female Geek - polite, engaging, a quick fix --

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aluratek installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was in and out to set up my aluratek antenna recording device within 40 minutes including a quick tutorial on how to use it - fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad assemble and install the Roku. The fellow that came was very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick and timely. The tech took the time to explain everything! Great service!

    I would recommend this to a friend