Customer Ratings & Reviews

The Geek Squad representive took time and was MOST helpful in transferring data from our old computer to our new purchased computer from Best Buy!! He was very knowledgeable and explained the features of it to my wife and I. You have a very valuable employee and because of the great service we received, we will continue to shop at Best Buy!!!

I had a VERY HEAVY old Sony analog TV to be taken away before the install of my entire new system. The squad sent 2 techs as I hoped they would as I did not want to see anybody hurt their back! They called the day before providing an arrival estimate and did an efficient job of install. They were able to answer all my questions and overall were very professional and pleasant! I am so glad I did not try to do this myself!

Geek Squad is the best. Very professional and technically extremely proficient. Will always go the extra mile to help you understand and operate the product. I will never be without the Geek Squad coverage.

Angela Was was the Geek Squad member who installed our Roku Stick and connected our new TV to our existing DVD/VCR recorder. She did an excellent job setting everything up and making sure that we knew how to operate the various devices and remotes. She was an excellent Geek Squad employee.

The agent installed my new dvd player quickly and correctly

Austin and helper were very very good A+ AAAAAAAAAAA

The Geek Squad guys delivered and set up my TV quickly. They patiently went over the remote, how to add apps, and other information I needed. I got an email later asking if I had questions. Great service! I could not have done this by myself.

We love our new Blu-Ray DVD player! Thank you to The Geek Squad for helping us set it up!!

Two reps from my cable company couldn't install a new remote. The Geek Squad rep installed it and successfully tested it in 5 minutes.

Set up went well. Stable and secure. Always meets or exceeds expectations.

The agents set up everything and made sure it was working

Yes it costs extra but it is well worth especially when your cable connections to the old installation look like a Gordian knot . They installed the smart TV and programmed it for me, educated me on how to use it and its full capabilities. Prior to that they have also installed the older system Everything is done to perfection. They show up on time and will not leave until you are satisfied. It is well worth the time especially if you are getting up in age and are sometimes befuddled by silverware settings.

The agents installed all of the equipment we ordered expertly, and it is working well. They also gave us instruction in its use.

Tyler and Troy are the most helpful people on the planet! Tyler came out to determine what we needed to switch to streaming services and replace security. Troy installed everything beautifully, explained and trained everything so well and truly partnered with us to get great results! I can’t recommend Tyler and Troy high enough! Thanks so much!!!

knew what they were doing and did it fast and friendly

Servicemen were wonderful-knowledgeable- patient-courteous- couldn’t be more pleased with our experience.

The tech was very knowledgeable and got all my components working together as they should.

The gentlemen who came out to set up our system - 75" TV, universal remote, sound bar, DVD player, and cable box - were amazing! They came in and got started immediately. They were so efficient and completed the work beautifully! They carefully gathered up all the boxes and materials and took it with them. Once everything was hooked up, they made sure Prime and Netflix were connected and then took time to show me how the universal remote worked. I can't say enough good things about this service.

Geek Squad setup assistance for my new Apple TV 4K unit was once again a good decision. My tech did an excellent job getting it setup, providing guidance on how to use it and setup my streaming apps. Very happy with the outcome of the appointment.

Thye were on time and got it installed quckly. It works just fine