Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,629 reviews
  • Rated 5 out of 5 stars

    Amplifier issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't help me with my issue but were knowledgeable & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. They had us fixed up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say about set up!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are the greatest. They have set up my new computer, monitor, router, printer, and 2 new TV's. As a senior, I wouldn't have been able to do this. They were polite, patient, informative, and extremely helpful. Set up was smooth, everything works, We are extremely happy. So worth the money spent for total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan's insight appreciated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My poor hearing led me to buy quality sound equipment, and Geek Squad representative Ryan came to my home and made some recommendations that have been well worth the investment. I later met with him in the store where he explained the pros and cons of various products as they relate to improved audio. Ryan knocked it out of the ballpark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very responsive to what I needed. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync remote control to tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake was very efficient and pleasant when syncing my remote to the tv. Highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Apple TV 4k install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup assistance for my new Apple TV 4K unit was once again a good decision. My tech did an excellent job getting it setup, providing guidance on how to use it and setup my streaming apps. Very happy with the outcome of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV and device set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven & Orlando were very professional and kind. They got the TV and device working. They definitely are an Asset to the Geek Squad. I will definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a more professional team and the service they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MichaelM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great professionals and someone you would want to work on your equipment. They can work with your old and new equipment if you need any. They are not pushy in making you buy new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Patience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad staff were very professional and patient with my low tech ability. I even needed to call them shortly after their visit and was patiently guided through the steps I missed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Roku installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a hurry. No extra time for explaining or adding installation instructions for Roku aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a Firestick, disconnected old components and checked current equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, in the human forms of Lilly and Jose, came and set up our Dvd player and helped us understand how to use it and were generally wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GaryMcCash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Very professional and technically extremely proficient. Will always go the extra mile to help you understand and operate the product. I will never be without the Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed by the Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! Mounted my TV with no issue and even gave recommendations on home entertainment systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed updates on my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VARY KNOWLEDGEABLE. New all the right things to do. Very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was professional and worked thru a difficult assignment. We were pleased with his efforts and would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kudos to the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, friendly and extremely helpful. They did a marvelous job mounting the tv and explaining how to navigate the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gavin and Jost were excellent. Everything is working great.

    I would recommend this to a friend