Customer Ratings & Reviews

The service was quick and timely. The tech took the time to explain everything! Great service!

Great Service. They had us fixed up and running in no time

excellent, expert service reorganizing my devices and network.

The agent set my Antenna to perfection and it did not take them long to get it done. They were spot on. Now all my channels come in solid.

Love the one stop shopping of purchase and install. The technian was great and offered lots of very helpful advice.

Had the Geek Squad assemble and install the Roku. The fellow that came was very efficient and friendly.

Call to let me know he was running late, which was fine. Got everything installed and all works well.

My poor hearing led me to buy quality sound equipment, and Geek Squad representative Ryan came to my home and made some recommendations that have been well worth the investment. I later met with him in the store where he explained the pros and cons of various products as they relate to improved audio. Ryan knocked it out of the ballpark.

This was an amazing experience. Very knowledgeable and great customer service.

Outstanding service! Correctly and rapidly diagnosed problem and effectively addressed it. Went above and beyond to assist me—professional, courteous, and efficient.

They couldn't help me with my issue but were knowledgeable & professional.

Josh from Geek Squad did a great job on setting up my new Harmony remote to my home theater system!

The agent Michael isthe best in the business. Their has not been a time he has not been able to solve my problems, and i have been able to bring someone else who is satisfied with his service also.

Great service, very professional, fixed my issue same day, I would refer them to friends and family.

The Geek Squad was very responsive to what I needed. Great service!!

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Installed my new receiver and reprogrammed my harmony remote control. Was totally satisfied with their work.

The agent was knowledgeable and very professional. We are not tech savvy so the agent explained the new device to us and installed the device on our tv. He answered our questions and gave us suggestions.

Couldn't ask for a more professional team and the service they provide.

The Geek squad rep was fantastic and taught me how to use everything. One downside: I texted him after the service call, as he indicated to me that I could contact him—that he was there to answer any questions. I texted him 3X over s couple of days and saw he read my messages, but he never responded. I was so disappointed as he did such a good job. MY QUESTION; I asked him why I had to use 3 remotes with Apple Tv ( because my Sony TV was HDMI but 10 years old), and, if I got a new TV (which I would OF COURSE get from Best Buy). if then I would only need one remote for all. Never got a response. So disappointed as he was such a nice guy and did a grest job,