Customer Ratings & Reviews

These Geeks are the best ever. They configured my new router and set up all my devices to work with it. Fabulous service and well worth it - now peace of mind knowing we are connected. We live in a kind of remote area so without this we are cut off from the world.

These guys are the BEST! They are friendly and efficient. There was a problem (not their fault) and they handled it professionally and quickly with no inconvenience. They made certain I could use my universal remote which is no longer made with my new set up.

Derrick and his associate were absolutely wonderful. Very courteous, kind young men, who were very professional. The connected my new DVD player and hid the wiring and made sure I knew how to operate it before they left. I will definitely use your service again and recommend it to my family and friends.

We love this television. It is our first flat screen. The quality is fenonminal. It is so easy to use and manuver!

Geek Squad connected new Samsung TV to other video devices.

I really appreciate the help Geek Squad tech gave me when he set up my new laptop and patiently explained everything to me as he added each function. He was very knowledgeable and saved me a lot of frustration by doing this for me in the convenience of my home. Thank you very much!

Michael was great, Knowledgeable, communicated well, listens well, provided solutions and rationale for such, gave us honest assessments of efforts or balanced feedback about potential outcomes of various strategies.

Confident geek squad will fix my computer or I pad quickly and efficiently each time!

My agent arrived promptly on time and was extremely professional and courteous. He took the time to answer all of my questions while completing the task effectively and efficiently. Best Buy is lucky to have employees such as he, because my Geek Squad agent truly believed in promoting excellence in the field of customer service.

A very knowledgeable young man did his best to resolve our problem. One problem was fixed, another was the game creator's issue. He was pleasant and courteous. It was worth having him come out.

Fast, efficient, and they were done! Pleasant and helpful too!

The Geek Squad delivered my tv, brought it down to the basement steps, mounted it on the wall, and did all the needed setup, including setting up several of our streaming apps. They were very competent, friendly and even gave helpful advice. And they patiently helped us learn the new features

Skilled install guys who had been here before for another project. 85” Bravia 9 on a wall mount went up flawlessly.

Perfect job! All items were present & installed correctly! Thank you Geek Squad!!

Had to get my TV working right due to the cable company's poor device, and Geek squad fixed that and my kid's WiiU hookup.

Excellent in terms of careful diagnosis, persistence and knowledge.

I had the good fortune to have both Seth and Beau as my installers. Seth had remembered that he was my TV installer in January 2019 ! With the same expertise and the same patience, both Seth and his co worker Beau, set up my new TV, my new DVD, and relocated my former TV to another area in my home. Professional and Accommodating, both Seth and Beau were wonderful to work with.

The agent fixed our sound bar and helped us get connected to our fire stick

The agent investigated the situation and found the problem.

Great service setting all the components! All works perfectly.