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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,629 reviews
  • Rated 5 out of 5 stars

    Re-installing streaming services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek squad arrived as scheduled and got us back to being able to stream MAX, as HBO Mas is now called, in no time. They knew what to do and how to do it. They were both very professional, friendly and competent. Thanks to both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Andy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up 2nd Apple TV for us. We have a complex network and he was very careful to insure that we had access to all the functionality we needed before he left! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel from the Geek Squad had everything connected to our new TV in just a few minutes AND they took the time to show us how to use everything! We highly recommend using the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad activated Amazon prime on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up Amazon prime on tv. Fast and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and set up 3 TVs for us. They were friendly and patient in explaining how to work the new device. Geek Squad always solves any problems we might have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV 4K set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to have professionals set up my new Apple 4K Tv device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy but explained the process so i would understand thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad restored my Airplay viewing pleasure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job restoring my Airplay connection from my Apple laptop through Apple TV component (purchased at Best Buy) to my Samsung TV (also purchased at Best Buy. The basic problem is my low computer IQ. The Geek Squad made sure I understood the simple procedure to complete the Airplay connection. They were very helpful and patient. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Remember thier names.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a fantastic Job. Thanks to a great Job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks are the best. Arrived on time, set up my Dvd player and explained about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and polite. I do believe he had some difficulty with Comcast since the TV isn't listed on their connection link. Now I have a new Comcast box and had considerable problems connecting the remote for this with my FireTV It seems my Alexa remote isn't paired with my new remote either,, very frustrating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice going, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, efficient and professional installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my surround sound system and cu!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch!!!! Representative was very knowledgeable, detailed, and made sure I was completely satisfied before he left! He deserves a pay raise in my book!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Team and Sales Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my Roku and showed me how to use it and YouTube as well. I am always well pleased with Geek Squad with my TV, PHones, EarPhones, and the service Best Buy Team and sales. Only one that gives you all the Electronics Amenities. Setup payments no Interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my order audio system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent help me setup my audio system. The agent was knowledgeable courteous and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fast and very nice to work with. They work hard to get one help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad Patrick and Taryn installed and set up Roku on all the tvs. They took care of everything and took the time to show me how it all works. They both were very knowledgeable, fast, and efficient. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te fellows needed to help me find out the lost or loose connection from my cable box to my tv. they listened to my explanation & found the disconnected wire and reconnected. they also helped by assisting in making sure everything worked properly again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was fast & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up our TV and DVD player and accessories..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installed with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody told me I could install a Roku stick myelf. NOT TRUE. Geek squad guys did it and showed me how to use it in less than an hour.

    I would recommend this to a friend