Customer Ratings & Reviews

Just having problems with my TV they were very courteous and knowledgeable and even taught me how to scan and email

Setup my new router and 3 Roku devices. Great job.

We love this television. It is our first flat screen. The quality is fenonminal. It is so easy to use and manuver!

He was professional and helpful. He took his time and explained everything carefully.

Had to get my TV working right due to the cable company's poor device, and Geek squad fixed that and my kid's WiiU hookup.

Austin was awesome!!! He was punctual, professional and patience with explaining everything. What an incredible young man!!!

The professional and helpful service was appreciated also the patience he displayed when explaining the details to two very senior citizens thanks

Te fellows needed to help me find out the lost or loose connection from my cable box to my tv. they listened to my explanation & found the disconnected wire and reconnected. they also helped by assisting in making sure everything worked properly again.

Service was great and the price was right. Very pleased with this entirely. Appreciate excellent work done the first time! Thank you.

Installer was on his game and the process went very smooth.

What a great service for us seniors. The Geek Squad is awesome.

The Geek Squad connected my Roku and showed me how to use it and YouTube as well. I am always well pleased with Geek Squad with my TV, PHones, EarPhones, and the service Best Buy Team and sales. Only one that gives you all the Electronics Amenities. Setup payments no Interest.

The GEEK squad came to my home to connect a DVD player to my home theatre system. They showed up when they said they would, were professional, and treated me like a valued customer.

I rely on the Geek Squad of BestBuy for a variety of choices when I have issues with my laptop and fire stick. It is difficult for me, at my age, to keep up with techno knowledge. Thank you for your dedication and services.

We received excellent service! Both technicians were very personable and polite. The setup was very fast and they were very helpful teaching me the basics of using my new television and patiently answered all of my questions.

Jimmy, the Geek Squad representative, was a pleasure to work with. He set up all 3 remotes, made sure they worked and then was very patient in explaining the remote operation. Oh, and Jimmy had an awesome sense of humor.

The agent, Dom, diagnosed that our TV wasn't picking up the cable signal because of a faulty HDMI cable. Since the TV is mounted on the wall, he told us the length cable to buy. We rescheduled a time, and lucky for us, Geek Squad sent Dom again to feed the cable through the wall and connect it, something we couldn't do ourselves. Very efficient and excellent service.

BB's agents were very professional and courteous to work with.

First visit showed need for purchase of FireTV remote. After purchase, second visit was handled quickly and successfully.

Great guys did a fantastic Job. Thanks to a great Job,