Customer Ratings & Reviews

The agent was helpful and polite. I do believe he had some difficulty with Comcast since the TV isn't listed on their connection link. Now I have a new Comcast box and had considerable problems connecting the remote for this with my FireTV It seems my Alexa remote isn't paired with my new remote either,, very frustrating!

So much easier to have professionals set up my new Apple 4K Tv device

The Geek Squad did a great job restoring my Airplay connection from my Apple laptop through Apple TV component (purchased at Best Buy) to my Samsung TV (also purchased at Best Buy. The basic problem is my low computer IQ. The Geek Squad made sure I understood the simple procedure to complete the Airplay connection. They were very helpful and patient. Thank you.

the geek set up the stabd and the tv but they did bot help with the old tv stand put it up stairs in the big bedroom. they did someone else would come and put it upstairs no buddy came,they did not set up the google tv but they came back to do thatt

Very courteous, efficient and professional installation!

They installed and connected everything that needed to be done in a very short time and had everything working in a short visit. Have not had any problems with anything since.

absolutely the best people to install and service the electronics available at Best Buy, hands down!

Geek squad technician was super knowledgeable and very efficient.

Maricella was very knowledgeable, thorough, and conscientious during her visit. She taught us the user friendly operations of our television and soundbar. There was also a problem with Netflix, which she resolved at the time. However, the problem reoccurs intermittently and may require another visit from Maricella.

Technician set up our TV and DVD player and accessories..

The two technicians installed a chromecast on our TV and set it up and showed us how to work it. The TV was mounted on the wall and they had to remove it to get to the proper HDMI port and USB port for power. The techs were friendly, professional, personable and knowledgeable. Total Tech support is a great thing to have.

They are fast and very nice to work with. They work hard to get one help.

These guys were great! Professional set up done with care. The overall job was high quality. They mounted a 50” TV over a fireplace. Looks great. They also hooked the TV into the cable and set up Netflix and other services. They gave nice easy explanations on how to access everything. I highly this Geek Squad.

Excellent service. Efficient, friendly skilled. Returned a few hours later when I discovered TV was in advertising mode set for store. Came back to my house and fixed it

The Geek Squad folks are the best. Arrived on time, set up my Dvd player and explained about it.

They did a nice job setting up the new tv and dvd player. they made sure it was hooked up to all our services, and everything was working .

The agents mount my TV PERFECTLY! They made sure it was in the perfect spot and wrapped all of my TV items up in the package it came in so I wouldn't lose them. Very professional work.

the agent help me setup my audio system. The agent was knowledgeable courteous and timely.

The tech was knowledgeable and diligent in setting up an old system.

I bought a TV for my sister and had it delivered and set up. She was very pleased and impressed with the professionalism and courtesy of the geek squad representatives