Customer Ratings & Reviews

Installed antenna device and provided training in how to use remote.

I love Roku streaming. Our Geek Squad employee (Chris) was wonderful with helping me set up everything. I can't say enough great things about the Geek Squad. Chris made sure I fully understood the process and was very helpful.

The agents connected my blue ray player and soundbar with subwoofer and did a excellent job everything is working beautifully. Keep up the great job.

These people were terrific: they were careful to explain parts I did not understand, help me get the best audio and video, and showed me some better ways of doing things. I rate this alone as an A+ [you must remember that I am an academic who does not do that very often.]

We recently switched from cable to streaming TV. With the home theater system we have, I would still be attempting to make the required needed changes to make the system work. The Geek Squad service folks did it in just a few short minutes.

They're very professional and courteous. Had my problem fixed in no time

The agent helped me decide on the ring doorbell that best suited my needs. I had no idea about what I should buy when I entered the store, but I felt good about my purchase when I left. She also set up my installation appointment. I have no complaints.

This was for a A/V receiver set up not a video. They done an excellent job of changing out the receivers and setting up the new one then explaining the features and how to use the new one.

I can't say enough about what a great job Justin and Lindsay did in setting everything they set up and connected! They made sure we knew how everything worked and asked if there was anything else they could help us with.

They Very Good at what they do. Very Polite, Clean and Efficient

The Geek Squad technician did a great job installing our DVD player and explaining its functions.

The agent installed the hdmi cable for my new blue ray player in the wall thru the kit previously installed. He did it in a about 30 minutes without any issues.

Took very little time, and the techs were super. They were super fast and saved me a ton of time.

Russell did a great job of keeping us advised of his schedule and when he arrived. After arrival we explained what components of our system and he recommended the best way to connect and control them. After he was done he took the time to go thru each item so we knew how everything worked.

The Geek Squad did a tremendous job! Many thanks to Andrew, Blake, and Mykhal (sp)!

Ryan and Mickie came out to set up our new TV, soundbar, WiFi, DVD player and Fire Stick. They were excellent with their workmanship and even better at offering their kindness, respect and assistance to us both. We couldn't be happier with their performance, expertise and advice regarding our new products.

The young man that helped us install our new television and Apple TV was wonderfully patient, considerate and competent. Did a wonderful job and even cleaned up our wire “spaghetti “ for us

Terrific and thorough. Showed me how to save money but I elected to buy a new tv anyway!!

Excellent service! Chris was so helpful and knowledgeable!

The representative was very professional and knowledgeable about the task. It was finished in less an hour. I was very happy I called Best Buy. Thank you.