Customer Ratings & Reviews

They cleared up my problem excellently I am very pleased with the out

He got my DVD player working again so quick and easy.

Geek squad members were very knowledgeable and quick!

The amazing guys arrived on time, were very courteous, professional and efficient. They observed all personal safety measures and made sure the area was left clean. Before leaving, they made sure that not only the devices worked properly but we throughly understood how to operate them.

The technician set up our premium channels. We had been told we needed a Roku box, but we didn't. He was able to connect us without it. He taught us about new technology for our knowledge.

The agent set up antennas on two mounted televisions.

agents set roku and remote for the tv and programed my remote.

As always the guys from Geek Squad did an excellent job!! I much prefer having them do the work than struggling & sweating on my own. thanks!

The Geek Squad always does a great job and it is one of the main reasons I buy at Best Buy. The technicians are very knowledgeable, courteous and patient. They are trained to give the best service and to make sure the customer is completely satisfied. In my estimation Geek Squad is a must have. Thank you Geek Squad.

Excellent. Timely and efficient. Got the job done quickly.

We had one tech and he was great. He very patiently explained everything to us and set the TV up perfect. He really knows his business, sorry I don't recall his name.Wonderful tech, really knows his business. He was very courteous and professional.

We have used the geek squad for every purchase at Best Buy. It is in part why we buy there. This is a long tale, but the short of it is the geek squad persons that have helped us are great ambassadors for Best Buy and provide a service for customers that is both expert and helpful in many ways.

Never, used one before, but didn’t know, if you go , searching for shows , make sure , you stay away, from updated , shoes , & and movies , because apps, from that show , will start charging, after promotions end

The Geek Squad crew were terrific. They connected all of our units and did some troubleshooting for us. They were exceptionally courteous and considerate. The services of your Geek Squad are a significant reason we buy all of our electronics at Best Buy, and this latest experience only reinforced that opinion. Thank you and your Squad!

She was on time and well educated. She noticed right away that I crossed wires. She then showed me how to work the clickers to get disc movies then back to the TV.

The technician had unexpected problems along the way and he was willing to work through each of them abd to patiently show me how to operate.

Justin was great and explained things as he went, but so complicated I could never have set it up without Geek Squad.

excellent service. did exactly what I wanted and everything works. Thanks for a great job.

The youngsters installed my TV and devices and helped me link my WiFi to the TV and apps. Plus, when I had trouble with one streaming app, the young man came back and fixed it for me.

I have forgot names. But i can say everyone in store as well as those who came into our home for installs . All have been informative and professional...The Dothan store really have 5star Employees. The Greeks are great and store floor employees are all very knowledgeable .