Customer Ratings & Reviews

Nicholas was excellent explaining everything. So was Mychael. They didn't rush. Made sure I understood everything. Very polite and professional. Thank you again. Any more service needed I will request them.

Daniel, is invaluable to Joseph and me. As Baby-Boomers we have little to no knowledge about new electronic. So far we have both screwed up our connections to the cloud and have needed help!

getting all he pieces together and installed but they did it

The Geek Squad is absolutely awesome as they did an excellent job ! They set up our Stereo Receiver and our DVD player and they perform exactly how they said they would and I would recommend them to everyone ! Best Buy’s Geek Squad is the best ! We will continue to patronize you ! Thanks again for a job well done !

The team was excellent. Nick met us at our house and listened to what we wanted. He then made recommendations and we are pleased with everything. The team that did the installation of several items also did an excellent job. They answered all questions before leaving. Communications thru-out the process were excellent and everyone was always on time and courteous.

JASON WAS VERY NICE AND RESPECTFUL..DID A GREAT JOB AN INSTALLED QUICKLY..CAME TWICE AND BOTH TIMES WAS A PLEASURE. AGENT WITH HIM WAS NICE AS WELL.

This service is extremely valuable to us. The agent came to our home and proposed solutions for our needs that were spot on. This saved us money and provided us with peace of mind.

Brian (agent) set up our modem and Roku. He was sympathetic to all of our questions and took the time to make sure we thoroughly understood how everything worked. Brian's dedication and workmanship is the best!

We love our Geek Squad staff every time we need their service. They are knowledgeable, pleasant, neat about their work and have great communication/grammar/English. I'd still like to acquire the receipt for the sound bar.

This service was CANCELLED because what I wanted to do was not possible. Thanks to the Geek Squad knowledge.

Chris and Brian came to my residence to install my new TV system and educate me on the product. I could not be more satisfied , happy, and impressed with their manner , their professionalism, and their knowledge of the product. I will always highly recommend the Geek Squad Thank you!!!

Three Geek Squad came to install my 55" Insignia TV. The were fast and efficient. The also made whole system work and answered all my and my wifes question. Very nice folk and great job of installation. Thanks!!!

The agent was on time. Very happy with the results of the agent. Did exactly what was needed and it worked out great. I am so happy.

Easy set up and good sound quality for my 95 year old Uncle.

Nice job by technician, installing device to my wall mounted flat screen TV.

The agent checked my tablet and made sure that all was setup correctly.

The Total Tech Support package is a really nice program. Scheduling the install was easy and wait time minimal. The Geeks did a perfect job. Everything was neatly installed and they cleaned up well after the install. They had some extra products in their truck that were needed to do everything right which was convenient. Very easy transaction and process.

Team very knowledgeable, courteous and respectful of technical ignorance and helping me understand.

The Squad "cut the cable" and made our home completely wireless and we now stream all services that were on our cable package plus more. The also installed an antenna in the attic so that we had some reliable information source if we lost our internet. Great associates and Great Job Been using Geek Squad services for all items purchased from Best Buy.

Good knowledge and good service I was happy with completion