Customer Ratings & Reviews

geek squad is highly recommended. knowledge and experience can' be beat

My service has always been done right the first time . Not only that, What was , fully explained, shown how to use, and asked if I had any questions.

I haven't tried my DVD player to see if I know how to use it. But it is connected so I will probably give it a try sometime. It was nice to have someone who actually knew how to connect it to my new smart TV.

Wonderful, polite, efficient! Arrived on time, Set up our new TV and remote. It’s super comforting having the Geeks around. Peace of mind.

We needed help setting up security cameras with our home computer. We contacted Best Buy using our Total Tech membership. They sent out a technician who helped set it up in one visit. Excellent customer service!!

The techs were excellent in setting up my tv and sound bar along with all my other external devices. They made sure everything worked and showed me how to operate my systems.

The techs were thorough, patient and quick to do their job. They answered all my questions and didn’t leave until I was satisfied. They also called the day before to confirm my appointment and to review what I needed done.

Agent installed by Apple TV stream devise With ease

The technician(Chase) was excellent. Explained and demonstrated how everything worked with a hands on training. He made sure we were comfortable with the operations. For Seniors this is a great service.

The agent installed my tv and set it up for my using it. He also installed my Amazon Fire Stick and removed my Xfinity/Comcast equipment from the wall in order for me to get better reception.

Delivered on time and set everything up. They also explained the difference between using the "built-in" Roku and my original Roku device, They made certain that everything was functioning as it should.

This came as part of my TotalTech membership, and I was very pleased! Two installers and their supervisor showed up promptly when they said. The entire process was professional and quick. They were very knowledgeable and cleaned up after the installation.

The tech was very respectful of my time. He was knowledgeable about the product and explained things so I would understand.

As usual great service. I will miss the free in home service. I am not knowledgeable of equipment and hook up. Appreciated the service. Not sure if I will renew.

The geek Squad guys. Are very professional and polite. The have been in my home a number of times and they do a great job. Thank you for always being so kind. Steve, Eric and the two other guys. Sorry I can’t remember your names!!!!

The agents showed up on time and were ready to work. They installed a Roku device on my TV, having to move a piece of furniture to do it. Then one of the men taught me how to use my Roku. They were pleasant and courteous and very helpful.

Excellent service!!! The techs were able to do their work quickly and explain all along the way. Couldn't have gone any smoother.

I received sufficient notifications and updates regarding their arrival. Once there, they were very respectful of our home, and put on shoe protectors. During the installation, they kept us informed, asked good questions along the way, and made sure everything was to our liking, and that we understood how to operate our new t.v.

I was very pleased with the promptness and friendly and efficient set up of my Roku on my tv's.

Professional service—knowledgeable, polite & very helpful!!!