Customer Ratings & Reviews

The agents showed up on time, were polite and efficient, and got everything resolved in a very short time.

The installation by Courtney and her assistant was extremely efficient. They worked in a very organized manner and know how to perform an installation in a professional manner.everything was explained and the setup was great. She is a credit to your team.

Thank you Geek squad for helping me a number of times! You did come in my home and definitely helped!!! Seriously worth having! No 3rd parties though, only geek squad!

The installer installed the tv quickly and hooked up my existing sound bar. I will install my DVD when I have time to unplug it from a large wall unit. I told your installer he did not have to do this as I would take care of it myself.

When it comes to tech, I heavily rely on the Geek Squad. They are highly professional and always willing to answer by questions, (even the dumb ones) Very important for my peace of mind.

Installed my sound system in a very professional manner.

Technician was on time, quick, thorough and informative.

The agents were professional, installed my tv and answered all the questions I had at the time. Best Buy and the Geek Squad will always be highly recommended to my family and friends. Thank you for a great experience!

The young lady who set up my computer & DVD player was very good at what she did. I had to do nothing but open the door and let her do her work.

The Geek Squad technicians who set up my new disc player did an excellent job.

Kevin from the Geek Squad came to my home and replaced a new HDMI cable which was connected to my television to my DVD player. Kevin was patient, kind and very helpful. He has a great knowledge about new technology. I learned alot feom him. Kevin, you are the best!! Thank you so much!!

Alex and the other agent who showed up to set up my dvd player were on time and very knowledgeable in their work. Good job!

The Squad arrived on time. The techs did a wonderful job of installation. They didn't leave until all was working perfectly and gave detailed instructions on how to use the controllers.

The agent did a great job diagnosing and take all of the painstaking necessary to make it work as designed. I'm a happy viewer.

The technician explained how to use the remote professionally and treated me with dignity. Thanks.

Helped me cut the cord to cable. We’re competent, friendly, and seemed to care about us.

geek squad did a wonderful job installing everything. they were patient and professional. they answered all my questions and explained everything . very happy. they were from the store in Winchester Va

Excellent service. And especially I appreciate how the Geek Squad service helps me understand our TV and computers. Always available to address our needs

Chris completed all the tasks I requested. He was very thorough and made sure I understood how to complete these tasks myself. I was very impressed with his skills.

The gentlemen had a lot of patience with questions that I asked and were very knowledgeable.