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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,626 reviews
  • Rated 5 out of 5 stars

    Install a video hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hr arrived on time, as scheduled and was very polite and professional. He also went above and beyond to be sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were exceptionally knowledgeable and patient with our installation. They answered all of our questions and were very prompt. The installation went better than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient. They explained everything clearly and made sure I understood what they told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did everything perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the installer and the equipment. Plus went over everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All smart home products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad always come out and help with everything I need. I love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Jesse, came and connected my new DVD player to my new tv (that Jesse had also installed). He is friendly and professional. He knows what he is doing. Thank you Jesse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary Cooper was our agent and he is awesome. He was here when he said he would be, knew exactly what to do to install our device, and was more than we could ever hope for. Fantastic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fabulous job and installing my television and showing me how the features worked. It didn't take them very long and they were very patient in showing me how the remote worked and all the features on the TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT-PROFESSIONAL-KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had some equipment replaced for our home tv viewing. Devin was there, ready, willing, and competent doing the work - not a wasted minute. We have used GEEK Squad about 5-6 times in the past for various purposes - the Squad is the best! Thank you Best Buy for excellent service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agents were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my HD Antenna. Easily installed and explained clearly the use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents troubleshot my problem and fixed it with great skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew was so good. They were polite, funny, and worked so hard to make a rough install better. It was nothing they did; it was equipment failure. But we would have them out again in a minute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job of installing my new Samsung tv and connecting to all my devices-sound bar and Ruko. Installation looks great. They reviewed every step on how things worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic. He installed my Wii quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed our Wii console after taking the wall mounted TV down. After hooking up the Wii, he reinstalled the TV and hid any wires perfectly. Finally he connected the Wii power board and made sure all was working and we were happy before he left. He did it all in 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan delivered and set up my TV and connected it to my DVD player. He called to let me know when to expect him. He was courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes to the rescue yet again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great yet again! They fixed my audio systems on both bedroom tv's and were professional and friendly as usual. I've used the squad on several occasions and I am always satisfied. Bravo! Larry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to do most of the setup. Was able to setup antenna's but were unable to disconnect former cable modem because of transfer service to my new modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not finding a solution to my problem on the internet, I had the Geek Squad come out. The technician quickly solved the problem I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service representative was courteous, knowledgeable, and punctual. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Really helped me out with my sound system.

    I would recommend this to a friend