Customer Ratings & Reviews

Amazing technician - very patient and made sure we knew how to operate everything before we left. Very respectful of our home (and barking dog.)

The tech that came was top notch on time very polite diagnosed the issue resolved all showed me what I needed to know before leaving

Took some time to figure out as special mounted under tv and not on wall. Glad they took their time. Works greatWorks great though.

The agents set up my wireless system and contacted my cable provider to make sure everything worked correctly, They came back to help me out when I had a minor problem with the function of my firestick.

People were knowledgeable. Took time to do it right.

The agent installed a WiFi Network in our home and it was a great upgrade! Because of the idiosyncrasies of the ATT U-verse system we have the set up was pretty complicated, but the agent did it flawlessly!

The agents were very friendly and were extremely helpful explaining the functionality of the new equipment. The Apple Air device allows my wife who is legally blind see her I pad screens on a large screen TV

The Geek squad had setup and transferred data from an existing computer a few weeks ago and did an excellent job. They set a new tv today and did a great job on that as well!

Timely arrival and fast setup of media streaming connection to in home Wi-Fi system. Great customer service and friendly personality!

The agent made my DVD connection work by clearing out old setting for ATT Direct TV to allow set up with Spectrum, current provider. This should've been done by Spectrum in their set-up of my system with them The only reason I didn't give 5 stars is because the agent spoke and explained too quickly......for me an older person who is not techy and needs to understand and sometimes write down sequences He was very efficient but a little hasty

The Geek Squad updated my TV settings and connected a headset. But, they didn't know, as neither did the store people who sold me the headset, that the headset was not designed for working with TV. I couldn't get the volume to increase on the headset by pushing the volume button. I ended up after many tries going back to the store and doing a swap for a different headset.

great service very helpful and very happy with everything

Andy Wing was assigned to help us get our DVD player set-up. He arrived on time, was very professional & personable and did exactly what we requested - thank you, thank you Andy!!!

The geek squad of Benton Harbor sent out a tech named Gomel and he set up everything and explained the simple use of the device. He was very professional and quite knowledgeable.

A great experience from the Geek Guy Kevin who helped us get the biggest TV to fit our 90's space to Drew and his partner who installed and made it work with space for the sound bar! We couldn't be more pleased!!

Great service after the sale; Converted from cable TV to streaming using a new Fire Cube; now everything is controlled by voice interaction with Fire. Cube.

I'm not a TV "techi", so I was deathly afraid of setting up Roku without a knowledgable technician doing it for me. Kwaton was professional, an expert, and also very patient with us. Thank you Kwaton!

The agent connected my device and provided helpful further instruction

Geek Squad is great. They explain everything clearly and give you you options. You can always count on a job well done.

This new high tech stuff, buttons and wires, DVD, NINTENDO, SOUND BAR, ROKU, NETFLIX, and 12 more devices would make anyones head spin. GEEK SQUAD PUT IT ALL IN PERSPECTIVE and made it all work together.