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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek squad helped set up a new entertainment servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! I usually hate buying new technology because i can nevet get it set up correctly, but this was hassle & worry free. I will definitely use this service again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took ONE MONTH for Delivery (Screw Ups buy Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery Terrible. Installation Great ( When I Got the TV)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Apple Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is a great technician. Polite professional and explains all the features of the products! Definitely an asset to theGeeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Antennae Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my antennae and ensured that all settings were working properly. Customer service was excellent. I am very pleased with the product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young men that came and hooked our son up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, Easy to work with, Answered my questions, Did a great job,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my blue ray player connected to my new tv. It was taken care of to my satisfaction. A few other questions were also answered so that even I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conectivity Issues!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentleman arrived within the time frame given. Actually sooner than we expected. Asked what issue was and started diagnosing issue and resolved within 20-30 minutes done. This is why you are are go to as soon as we have any issues!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A relief to have this done quickly and correctly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total new set-up - mounting the TV, Sonos bar, Alexa throughout the house. So many new. possibilities for enjoying TV and listening to music! The guys were friendly, communicative, and efficient. My adult kids like to visit even more now that I am wired for the way they live their lives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with follow up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and showed me some stuff to add. Straighted out some initial problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They worked quickly and well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected our new smaller TV, instructed us in the use of it, and connected the new Disk player to our larger TV. They were knowledgeable about the products and patient with us in the learning process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Technicians - phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met with the technicians and they provided me with a consultation- they were professional, informative, respectful and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first visit for installation of the Roku box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second visit by the GS gave me the info I needed to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents set everything thing up, made sure it all worked and gave directions on its use. All with a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTA install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My antenna was installed as requested in a very knowledgeable & professional manner. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reps were knowledgeable, courteous and professional. They were were successful in effecting the changes we requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved hearing aids problem with tele

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service! Extremely professional and knowledgeable!!! Will recommend Geek Squad to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad guy ( I think his name is Pete ) was wonderful. Very patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me with setup and was in and out very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some equipment problems non to which were any way related to BB yet they were involved and concerned on my behalf. I am a total tech subscriber and it was them that were also very competent and forthright.

    I would recommend this to a friend