Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek squad reconfigured my entertainment center

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reconfigured my entertainment center for conversion from cable to streaming. Agent was knowledgeable and took the time to get it done correctly. Would recommend to neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Installation Quick and Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm sure I could have done this myself, the Geek Squad associate was here to install a smart TV and sound bar as well as the Roku. The Roku set up and install was done professionally and quickly ... about 5 minutes and has functioned perfectly since the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad kept attacking My Problems until they .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Apple TV and Firestick streaming units and reprogrammed my Harmony controller. They continued to work until everything was installed and they had explained to me how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent setup Roku devices and YouTube TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assisted in setting up Roku devices on 4 TVs so we could switch to YouTube TV. He was knowledge about setting them up correctly and was able to clear communicate how to operate the devices and YouTube TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Greg, installed my TV, sound bar and blue ray player. He synced it with my other devices. He made good suggestions regarding upsizing TV. Followed through with me. Took time to educate me regarding my new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, quick, thorough and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Richard are excellent technicians. They really know their stuff and did a great job getting us set up with Apple TV. We can’t say enough about the Geek Squad, They can handle anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timely service. Installed two cable boxes. Have recommended Geek Squad to some friends and neighbors based on our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great about walking me through how they were setting the device up, and then how I could maximize it's use. I have never had a bad experience with Geek Squad - they are just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced our cable box with a streaming device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and very professional. He quickly set up our streaming device and made sure everything was working properly and that we understood how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets an A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely knowledgeable and helped navigate through the new features of my tv. He was patient and explained in layman's terms so I could get optimum use of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got our TV Ears Working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one seemed able to get our TV Ears to work, Geek Squad got them to work!! Yeah!! Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the YouTube tv app, Fire Stic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike added YouTube tv to all of my televisions and made sure they were working properly. Added the Fire Stick to one tv and Google hub to another tv. Everything working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed me how to switch the use of my LG TV from HDMI3 to ROKU and back. They also solved the very annoying sound whenever the TV was turned on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Apple Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is a great technician. Polite professional and explains all the features of the products! Definitely an asset to theGeeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and his team member were excellent when they installed this for me . They were very knowledgeable and professional . The device helped make my internet connections much faster and better inside and outside my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek SQ. is very impressive. They have high standards and love their work setting everything up. Wouldn't leave till they knew I was pleased with the good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were a little early.which was great…they were polite,,,neat and put on shoe protectors..took them only a few minutes to look at my setup…quickly went to work. And in. Minutes had every tested and working. Properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad straightened out my connections problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came when they said they would, and took care of the prblem in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV Problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents troubleshot my problem and fixed it with great skill.

    I would recommend this to a friend