Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2626 reviews
(2,626 customer reviews)to a friend
Rated 5 out of 5 stars
Geek squad helped set up a new entertainment servi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service! I usually hate buying new technology because i can nevet get it set up correctly, but this was hassle & worry free. I will definitely use this service again!
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
Took ONE MONTH for Delivery (Screw Ups buy Best Bu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery Terrible. Installation Great ( When I Got the TV)
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Installed Apple Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris is a great technician. Polite professional and explains all the features of the products! Definitely an asset to theGeeks!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad Antennae Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my antennae and ensured that all settings were working properly. Customer service was excellent. I am very pleased with the product and installation.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice young men that came and hooked our son up.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Fire Stick Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, Easy to work with, Answered my questions, Did a great job,
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed my blue ray player connected to my new tv. It was taken care of to my satisfaction. A few other questions were also answered so that even I understood.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Conectivity Issues!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both gentleman arrived within the time frame given. Actually sooner than we expected. Asked what issue was and started diagnosing issue and resolved within 20-30 minutes done. This is why you are are go to as soon as we have any issues!!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
A relief to have this done quickly and correctly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A total new set-up - mounting the TV, Sonos bar, Alexa throughout the house. So many new. possibilities for enjoying TV and listening to music! The guys were friendly, communicative, and efficient. My adult kids like to visit even more now that I am wired for the way they live their lives!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped with follow up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and showed me some stuff to add. Straighted out some initial problems.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
They worked quickly and well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected our new smaller TV, instructed us in the use of it, and connected the new Disk player to our larger TV. They were knowledgeable about the products and patient with us in the learning process.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad Technicians - phenomenal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met with the technicians and they provided me with a consultation- they were professional, informative, respectful and courteous
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
The first visit for installation of the Roku box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The second visit by the GS gave me the info I needed to use the product.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agents set everything thing up, made sure it all worked and gave directions on its use. All with a great attitude.
I would recommend this to a friendRated 5 out of 5 stars
OTA install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My antenna was installed as requested in a very knowledgeable & professional manner. Very pleased.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech reps were knowledgeable, courteous and professional. They were were successful in effecting the changes we requested.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved hearing aids problem with tele
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service! Extremely professional and knowledgeable!!! Will recommend Geek Squad to everyone!!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad guy ( I think his name is Pete ) was wonderful. Very patient with me.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to help me with setup and was in and out very quickly.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Best Buy has your back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had some equipment problems non to which were any way related to BB yet they were involved and concerned on my behalf. I am a total tech subscriber and it was them that were also very competent and forthright.
This review is from Video Device Setup
I would recommend this to a friend
