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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,629 reviews
  • Rated 5 out of 5 stars

    The geek squad hooked me up just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, knew what they were doing and I washooked up in no time ! So nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fabulous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out were fabulous. They were very knowledgeable, helpful and took their time going over everything with me. They programmed both my remotes. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-ray machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new Bly-ray machine from Best Buy. We can still view our DVD'S on the Blu-ray machine and we bought some new blu-ray movies too! Thequality of the picture is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and considerate. The techs took the time to make sure I understood what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my TV sound system problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was prompt and good at communicating with me as to the issue at hand. He quickly looked my system hookups and the rewired the system to work more efficiently than before! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did a great job teaching us you tube TV. Did not need Amazon fire stick. Removed our cable boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuyLifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents were extremely knowledgeable and exceptional in performing the integration of my upgraded cable service and new 8K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removed non functioning blue ray and vcr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not need to install my purchase since I had already done so, but they were able to remove the broken blue ray player and removed the netflix disk stuck in it, and also removed a non-functioning vcr. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and programmed my new home theater system. They were efficient and professional. The agents answered all of my questions and made the process stress free and enjoyable.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Best Buy Geek Squad Technicians - phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met with the technicians and they provided me with a consultation- they were professional, informative, respectful and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents set everything thing up, made sure it all worked and gave directions on its use. All with a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Really helped me out with my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my device easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my device and provided helpful further instruction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Perfectionists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two OUTSTANDING technicians wall mounted one TV and set in place a second. Totally knowledgeable professionals who went above & beyond! I bless them every time I turn my TV on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service!!! I already recommended you all to a neighbor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added device to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team was great, they dismounted large pool tv and install Xfinity device to back of tv and made sure that all was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Installation of DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed the DVD player were quick and efficient. They explained how to operate the DVD, and repeated the instructions when I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reps were knowledgeable, courteous and professional. They were were successful in effecting the changes we requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Penney from the Geek Squad has an exceptional knowledge of all my electronic equipment. He really knows how to get everything in my home working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting the Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Helped us to “cut the core” on our cable system! Taught us how to use new equipment. Megan was a great teacher.

    I would recommend this to a friend