Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Rated 5 out of 5 stars
Efficient and Customer Friendly Agents!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were efficient and customer friendly. as they set up the equipment. They also made sure that all of my questions were answered.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the Geek Squad for all our electronic items for 10 years and have never been disappointed. This installation was seamless and perfect.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Wyatt Alexander team is very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wyatt Alexander and his partner mounted our 65" TV on our bedroom wall in an very efficient manner. We are very, very pleased with the result.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Agents knowledgeable, skilled & patient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great to get my home security set up in my home. Agents were patient in explaining everything I needed to know about it. They were knowledgeable and skilled.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service very helpful and very happy with everything
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my sound bar and Roku!q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed a sound bar to replace the surround sound that was bad. Also, put in a Roku for streaming, and set up my remote. They also took the old surround sound and all packaging from the new products.
I would recommend this to a friendRated 5 out of 5 stars
Devices integration and setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the integration of devices including the laser disk player
I would recommend this to a friendRated 5 out of 5 stars
Helpful agents got me reattached.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up connections properly; added review of other channels and services. Agent is very well trained & helpful to me to receive proper reception from channels.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent did a great job of hooking up the new Insignia television and Roku stick. He was very knowledgeable and explained everything to us. Very happy with it!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved hearing aids problem with tele
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service! Extremely professional and knowledgeable!!! Will recommend Geek Squad to everyone!!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Thank you to the 2 techs - they need a raise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 techs were very friendly and helpful =I think his name was Zack - but he really troubleshot the problem , made calls and got the surround sound working
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Run hdmi cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony and his partner ran a hdmi behind tv down the wall into the entertainment center. They had a positive attitude and very nice people. They represent your company well.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carmelo got the sound system connected with the TV and was super efficient. I asked 1 million questions. Super patient on his end.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Super Tech Man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician was very polite and easy to understand. He was very helpful considering I'm not tech savvy at all. I'm glad I paid the amount for tech help if needed in the future.
I would recommend this to a friendRated 4 out of 5 stars
geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad set up my TV and DVD playe. they showed how to use it
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard was fantastic. He was able to mount the new TV on the stand I had. He took his time and went through everything with me. If I have any other items to install, I want Richard to come back.
I would recommend this to a friendRated 5 out of 5 stars
TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.outstanding always on time very helpful with any question or issue that we have
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Buy Totaltech support; it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents worked hard, consulted others and did a lot to troubleshoot a complex sound problem though they were there for a minor product install. Thanks Geek Squad!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad In Home Consultation was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mia was extremely helpful concerning set up of surround sound speakers and information about Sonos speakers set up and capability. I enjoyed meeting her and talking with her during my in home consultation.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad installed my home network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeksquad agent was very helpful and extremely patient with explaining to me how the set up was performed and what to expect from the products I purchased to enhance my home network.
I would recommend this to a friend
