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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,626 reviews
  • Rated 5 out of 5 stars

    Fire TV Stick Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up the Fire TV Stick on an LG 15 year old TV, explained how to use it and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carmelo got the sound system connected with the TV and was super efficient. I asked 1 million questions. Super patient on his end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad kept attacking My Problems until they .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Apple TV and Firestick streaming units and reprogrammed my Harmony controller. They continued to work until everything was installed and they had explained to me how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wyatt Alexander team is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wyatt Alexander and his partner mounted our 65" TV on our bedroom wall in an very efficient manner. We are very, very pleased with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad educated us on streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pleasant experience, we made our home less dependent on cable and would def use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was Great. Anthony was awaful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Travis were great! However Anthony sold me the wrong Tv and mount. Also the device that works on my old tv that was moved to the guest Bedroom. Jeff was not available when I came in so I had to use Anthony. What a Mistake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great about walking me through how they were setting the device up, and then how I could maximize it's use. I have never had a bad experience with Geek Squad - they are just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-ray machine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new Bly-ray machine from Best Buy. We can still view our DVD'S on the Blu-ray machine and we bought some new blu-ray movies too! Thequality of the picture is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent setup Roku devices and YouTube TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assisted in setting up Roku devices on 4 TVs so we could switch to YouTube TV. He was knowledge about setting them up correctly and was able to clear communicate how to operate the devices and YouTube TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Installation of DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed the DVD player were quick and efficient. They explained how to operate the DVD, and repeated the instructions when I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for all our electronic items for 10 years and have never been disappointed. This installation was seamless and perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reconnect Yamaha Amplifier Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Geek Squad Programed my Directv Remotes to my 3TV's, One of the Geek Squad members told me that my Yamaha Receiver for my Sound System did not work. I have NEVER had a problem with my Sound System, Yamaha Receiver and my (Cerwin- Vega) Speakers. Being a Disabled Veteran, I cannot go behind the Entertainment Center, nor be able to figure out what the problem maybe. I Pray that your Technicians will be able to figure out the problem so that my sound from my TV and Radio can come through my Sound System, Please !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-setup of Apple -TV Streaming Device. wen smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices, except for the headphones. He was unable to get those to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up my Streaming Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members that showed up were professional -polite - and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a most professional team came to my house, looked at my problem and gave me a complete answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and very helpful. I will use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Greg, installed my TV, sound bar and blue ray player. He synced it with my other devices. He made good suggestions regarding upsizing TV. Followed through with me. Took time to educate me regarding my new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job God bless y’all all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job when they put the TV up. I am very happy and very proud they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Penney from the Geek Squad has an exceptional knowledge of all my electronic equipment. He really knows how to get everything in my home working properly.

    I would recommend this to a friend