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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek Squad were fabulous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out were fabulous. They were very knowledgeable, helpful and took their time going over everything with me. They programmed both my remotes. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian from geek squad is a very good person she does a very good job I would like to have her again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional in everything they did. Clearly, they were focused on completing the job to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman were professional, well spoken & did the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Perfectionists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two OUTSTANDING technicians wall mounted one TV and set in place a second. Totally knowledgeable professionals who went above & beyond! I bless them every time I turn my TV on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my TV sound system problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was prompt and good at communicating with me as to the issue at hand. He quickly looked my system hookups and the rewired the system to work more efficiently than before! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the original repairman did not show up, those who replaced did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to the 2 techs - they need a raise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were very friendly and helpful =I think his name was Zack - but he really troubleshot the problem , made calls and got the surround sound working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents knowledgeable, skilled & patient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to get my home security set up in my home. Agents were patient in explaining everything I needed to know about it. They were knowledgeable and skilled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blu-ray player continuing issue not properly fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of our blu-ray dvd to our already installed flat screen TV went fine, but even though our technician, Matt, walked me thru, I could not duplicate after he left. I called the store, who claimed someone would be in touch. Nope. I did have Matt's number from his initial call before getting to the house, and called him directly. Matt responded and said he would be happy to help, but after making an appointment for him to come back, I never saw or heard from him again. Still can't properly use our blu-ray player to watch our wedding dvd's!! HELP!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and his team member were excellent when they installed this for me . They were very knowledgeable and professional . The device helped make my internet connections much faster and better inside and outside my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting the Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Helped us to “cut the core” on our cable system! Taught us how to use new equipment. Megan was a great teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were a little early.which was great…they were polite,,,neat and put on shoe protectors..took them only a few minutes to look at my setup…quickly went to work. And in. Minutes had every tested and working. Properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku is great. We really appreciate Nick installing it last minute with his busy schedule. He is a great technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Installation Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm sure I could have done this myself, the Geek Squad associate was here to install a smart TV and sound bar as well as the Roku. The Roku set up and install was done professionally and quickly ... about 5 minutes and has functioned perfectly since the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Geek Squad; had trouble setting up my new smart TV and You Tube TV so I called for help. Agent was prompt, courteous and very patient with my "low" tech ability. Would definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful agents got me reattached.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up connections properly; added review of other channels and services. Agent is very well trained & helpful to me to receive proper reception from channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Install of DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were wonderful installing and explaining the functions of the Sony DVD. Excellent and efficient service - Nice Reps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionally installed our Ring Doorbells. They are very knowledgeable and will answer any questions you might have. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was explained and is working perfectly We trust the Geek Squad They are very knowledgeable

    I would recommend this to a friend