Customer Ratings & Reviews

The technician performed a great job, he was kind, courteous, knowledgeable, and very helpful with all of our questions.

I am continuously impressed with the quality of service I get with Geek Squad from Willowbrook. Not only did they install it quickly they went over everything with me and showed me how to use it. I highly recommend Geek Squad.

Carlos installed my Roku streaming device. He was very polite and patient with my limited knowledge. I would highly recommend him.

The young men who set up and connected our new TV were knowledgeable, helpful, and professional. They answered all our questions and removed all trash.

Justin installed the new smart tv in the living room and offered advice on the items I thought were needed for other two TVs in my home. I appreciate his honest appraisal of my needs in recommending simple solutions to adapting to the removal of cable.

Though I did not make a purchase recently, I have used Geek Squad. I am completely happy with them. I have just started using them in April. And I am very happy with them. We did purchase a TV stand for our new apartment with you and we are very happy with it. Thanks Shirlee

Cas from the Edwardsville, IL store arrived as scheduled. She was competent, efficient, and friendly. I appreciated her knowledge and would work with her again. Thank you for sending her!

The staff member reconnected my Roque device for me. I have a kitten that disconnected the cable and I did not know where it belonged. He also answered questions about the device

Didnt take long to hook it up to my TV. But service call charge too expensive!

The agents delivered and set up our new TV; moved the old TV to another room and set up that TV, as well. Very professional, knowledgeable, and extremely helpful in showing us how to work the TV's and use the apps to achieve the best experience.

Great! They were able to get everything set up. No problems.

The agents reconnected my DVD player to my TV. They were professional and arrived on time. They answered all my questions and showed me how to trouble shoot this problem.

My tech guy showed up on time, He program my TV 8 function remote within 15 minutes to work my tv, dvd player and surround sound bar.2

The agent successfully set up the TV in my new home and connected it to the peripherals I had like a DVD player. All works well thanks to the efficiency of the agent.

I would highly recommend the home theatre department at Best Buy. Installed my new receiver flawlessly and got everything optimized, labeled perfectly, and connected without a hitch. Arrived within the installation window and stayed as long as it took to get the job done. Thank you!

The agent installed the Roku streaming device and explained how it works. I would have been confused because I’m not tech savvy.

Best Buy's technician was knowledgeable and patient!! He did a great job seeting up the new remote and showed us all the features!!

Geek Squad set up my new TV and sound bar excellently. The tech was knowledgeable and professional, and provided excellent advise on how to operate my new equipment.

Agent delivered and set up my Vizio tv. He was on time, efficient and helpfully explained the tv. He was knowledgeable. This Geek Squad experience was excellent.

The Agent connected my T. V. to the live streaming service.