Customer Ratings & Reviews

Th technician was knowledgeable and respectful. The work was done in a timely manner.

Best Buy's technician was knowledgeable and patient!! He did a great job seeting up the new remote and showed us all the features!!

Extremely happy with the service provided. The setup was fast, and the agent was friendly, and knowledgeable. We could not ask for more.

The agent installed the Roku streaming device and explained how it works. I would have been confused because I’m not tech savvy.

The two agents mounted the TV and made sure everything worked well.. They were working in a skilled nursing facility and were very respectful of the situation.

Harold did a terrific job that included having to dismount my old mount. he was in and out pretty quickly.

The agents were very helpful and knowledgeable. I would highly recommend their work to others. Everything works perfectly. I am so pleased.

The Geek Squad team did a very good job installing the ir extender that I had purchased at the Best Buy store. The 2 person team was personable, effective and efficient.

They connected my TiVo so I can watch my programs that are taped

The tech connected all my fire sticks and helped teach me how to use them. He also checked a tv that was not functioning properly.

The folks who came to set up our TV & TiVo were very informed about the productd. Were very understanding of older people cautions about electronics,

I was very impressed with the two installers. Very professional, very informative, walked us through the new controls. Very satisfied.

Professional, knowledgeable, personable people that interact well customers keeping them updated.

Geek Squad arrived at appointed time and quickly set up my new TV. Techs were very efficient and everything has been working well since install.

Agent was superb! Fixed my issue and taught me how to use it properly. Very friendly, knowledgeable, and timely.

It was so easy to schedule the appointment for Geek Squad. Dan called when he was on his way to my house. He was very professional! He wouldn’t leave until he made sure the Xbox One worked correctly and I knew how to log in and work it!

The agents took care of all the installations and issues that I had. They even helped solve a problem with my I phone.

Excellent customer service! Went over and beyond to make sure the install is perfect for my dad! Thanks so very much for your TLC! Wonderful service!

The two geek squad guys that installed our tv were extremely knowledgeable and courteous and made sure we understood everything about our tv before they left

Absolutely fabulous young man that came out and helped with my device very knowledgeable caring concerned that I understood how to work the devices I had