Customer Ratings & Reviews

The agent mounted my roku device to my smart tv and set it up.

Team members arrived on time, disassembled old electronics, installed the new electronics and took the time to answer my questions. All good.

Our experience with Geek Squad has always been excellent!

The team was on time, knowledgeable and courteous. They were here until everything was done, answered all of my questions, demonstrated my new devices and made sure I felt comfortable with its use.

agent mounted and connected all my TVS EXELLENT..

The agents did a great job of evaluating the problems I was having with my televisions and made recommendations for correction.

Jarrad had so much patience with me. He explained all my questions. Extremely knowledgeable. I want him to come back again.

good job everything was wonderful with them nice an understand in my languages

The two gentleman did an excellent job. They also explained the controls and setup to me so well I can use all my equipment with no issues.

On time. Everything explained. Timely Nothing installed just a review of TV and sound bar operation

The agent called ahead to confirm on-time arrival. My new laptop was set up and connected to all my devices without difficulty.

Andy is "The Best." He provided excellent customer service and is an asset to the Geek Squad and Best Buy.

Agents were courteous, friendly, helpful, and respectful of our house. Finished setting up my TV quickly, gave me contact information in case I had further problems.

Junior came to install the Beam. He was so patient explaining some questions I had with the Brava since it was installed.

Excellent service. Nice guys did the setup. Very professional and timely.

Laurel and an assistant fixed the WiFi issues and reset the programs. It was done very quickly and I received information on how to fix it if it happened again

Great great experience with two "Geeks" in one day. Both very prompt, friendly, respectful and extremely knowledgeable to have a smooth transition - thank you!!

The geek squad mounted TV and connected my devices and audio system. They showed me how to operate the features, Wi-Fi and the APPS.

Geek squad home install was perfect...on time, called to let me know he was coming, knew all I needed to know. Great service!

Installers arrived at scheduled time, were neat, knew what they were doing and took the time to hide cords, receiver and transmitter. Would recommend Best Buy and their Geek squad.