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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,626 reviews
  • Rated 5 out of 5 stars

    Sound System Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient, and knowledgeable Geek Squad member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad home install was perfect...on time, called to let me know he was coming, knew all I needed to know. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IR extender installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a very good job installing the ir extender that I had purchased at the Best Buy store. The 2 person team was personable, effective and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing a Gemini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had never installed a Directv Gemini before so it was a bit of a challenge. But, he did install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed a new receiver & transferred content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clemente & Richie hooked up my DVR and transferred all my programed shows to the new receiver, set up remote & Blue ray and took the time to explain everything to me. These two are a credit to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians were outstanding and had a can do attitude involving everything I asked them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did an excellent job. They also explained the controls and setup to me so well I can use all my equipment with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that set up my large flatscreen TV and move my old TV to the bedroom were fantastic! Very sweet and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Blu-ray install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician came when scheduled and was polite with a nice sense of humor. He answered our questions and in fact a follow up call to him resulted in additional assistance. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Explained everything professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Plus service. Two really knowledgeable people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous young man that came out and helped with my device very knowledgeable caring concerned that I understood how to work the devices I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys that installed our tv were extremely knowledgeable and courteous and made sure we understood everything about our tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted TV and connected my devices and audio system. They showed me how to operate the features, Wi-Fi and the APPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job , worked quickly and were personable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the BEST...did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Apple TV box died and Best Buy replaced it and all the Geek Squad guys who came were wonderful. The phone service reps weren't knowledgeable enough. It's our local Best Buy Home Theater guys who knew what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, sound service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad membership is sooo worth it. each time I use their services I'm reminded of how they make my life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed the tv quickly and it works right. No problem with the tv now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu Ray player is great. Just like being in the theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device returned to store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent determined the system was not needed and we returned the item to the Canton store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable,friendly Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh installed my new TV and connected it to my streaming box. He was on time for my appointment. He answered all my questions.

    I would recommend this to a friend