Customer Ratings & Reviews

The agent was the same person who set up my computer who gave us instruction as well as practice in the DVD player. Excellent job done

Malechi was amazing. Took care of everything in a few minutes!!

The agent first disconnected one of my speakers by accident, then came back fixed the issue quickly after a phone call.

Outstanding! The Geeks were so good. Great communication too. Wonderful experience.

Geeks were extremely helpful and communicated well. They made sure they understood what I wanted better than I could describe what I wanted.

The crew arrived and set everything up and answered any questions that me or the wife had

Geek Squad connected my Google TV receiver and set up my NFL Sunday Ticket.

Devin was knowledgeable and nice. Communicated well so I knew when he was arriving.

The Geek Squad guys were fantastic, they did a fabulous job. They are friendly, professional & knowledgeable.

The Geek Squad techs did a great job. They called in advance, arrived on time, and finished on time.

Agent came to hook up streaming device on my TVs. A subscription was required to work the device that was required for each TV so it was not completed.

They did it all. Setup the remote and were friendly and professional.

Agent arrived on time and fixed the problem quickly. Good service!

Kennith, the technician, did an excellent job of setting up our new DVD player and showing us how to use it. He arrived when scheduled and was highly skilled, professional, and courteous.

Did a great job. Gave me information to help me. Would definitely use this tech again.

The tech hooked up my dvd player for me and it works

It was NOT a video set up but it WAS a portable CD etc. set up. My CD player is set up and working. Great service.

Fabulous! Great explanation and set up that I’ve never had before.

The Geek Squad tech team were fabulous - the best money I have spent in a long time. They were knowledgeable and perceptive to what was needed.

I had issues with new Sony flat screen's remote control. It somehow got set on a loud, raucous voice announcing every action taken on the remote. "VOLUME CONTROL SET TO 15. CLOSING ACCESS" ,etc. After my fourth call to Customer Service, it issue was resolved to my satisfaction.