Customer Ratings & Reviews

Excellent service, especially by an employee names Tom.

The agent installed our Ring doorbell and Chime. He helped us to understand how they work and are very pleased with this experience. We wish we had called him sooner!

The team from The Squad, set up my TV and soundbar. They called the day before to confirm the appointment as well as calling when they were on the way.

Patrick came out and he was excellent. Hooked up everything in a timely manner.

Good job doing the set-up and teaching me how to use the new device.

The indoor camera works great for what I needed to do I would recommend it to anybody who would like the same and indoor camera installation guys did a great job bro exactly where I needed it

The agents where technically the best. Answered all of my questions and gave tips on how to truly enjoy our smart television.

Provided helpful information and advice on additional opportunities for connectivity.

I submitted three rounds of multiple questions to my in home advisor before I was satisfied enough to move forward with purchasing my new TV. All were answered to my satisfaction. Best Buy does a great job.

Jonathan was an "Excellent technician", very knowledgeable and very respectful.

Geek Squad mounted my new 65" Samsung quickly and efficiently. Explained unknown features. Great job. Thanks

The Geek Squad setup my new DVD player after they setup my new speaker system for a great home theater experience.

Connected my new 4K player. Re-programmed my remote that never controlled sound even after calling for instructions. Also showed how to get netflicks. Everything works fine now.

Our Geek Squad was absolutely terrific - knowledgeable and personable and knew how to get the job done!!!!!

Both were very helpful. Wish I could call them directly with more questions

Great customer service and job was exceptional. Job well done!

The installation was done in a professional manner with my questions asked. As requested all unnecessary cables were disconnected from the TV and the installer made sure I understood how to work everything.

The technician was awesome !! Extremely knowledgeable & set me up perfectly !! Thank you so much !!!!

The agents were fabulous. The tv installation they did is incredible Used to have a snake pit of cords behind the tv, no more. Nice and neat.

We received excellent service...from sitting down with Jacob going over our needs as far as equipment and the different television services, to AJ coming out and installing and setting up everything.