Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2626 reviews
(2,626 customer reviews)to a friend
Rated 5 out of 5 stars
Nice to have this option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was on time and did a great job hooking everything up since we are technologically challenged.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a 5 star service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek crew continually exceeds my expectations with their ability to detect the issue and fix it. They also asked if I needed any questions answered etc..
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did the Roku set up very quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the Ruku stick and explained very well how to use it. They answered all my questions.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use Geek Squad as they are extremely professional and really explain anything you have a question on.
I would recommend this to a friendRated 5 out of 5 stars
Excellent agent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional, polite, informative, fixed all the problems. Was fully vaccinated and, also, wore a mask. Excellent rep for Best Buy.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed router, printer, & Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Service...patience with me. I am deaf. My sister Annie was with me.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up new cable boxes to tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed new cable boxes and connected them to tvs.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Best Geek Squad guy ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extemely helpful and especially patient with my computer mistakes and showing me the streaming methods.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job in setting everything up and instructing us on how to use everything. Would use these two again in an instant.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reset the smart TV and remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drew was provided excellent service and was very knowledgeable. He helped reset the Smart TV with new accounts-users for both Netflix and Amazon Prime Video for two TV as well as the Harmony remotes
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Still learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech representative patiently reviewed all of the details with me of the process of wiping my old laptop clean Of all data.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
agents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents were outstanding in every aspect of the job!
I would recommend this to a friendRated 5 out of 5 stars
Installation was smooth, quick, and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent implemented Amazon Firestick and explained how everything worked. Gave his experiences with some of the streaming services. Good service; friendly, courteous, and professional.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job!LL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These 2 guys were efficient and deliberate in makeing sure I could actually "run" the machine. Really felt taken care of! Thanks.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
I need a lot of help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Things join together to make a complete system. GEEK knowledge exceeds all expectations. IT WORKS GREAT!
I would recommend this to a friendRated 5 out of 5 stars
tge best around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad helped me with several items i am so pleased with their patient help
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my TV and I was so pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Parker set up my system and I was very happy with it. He explains everything so well.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Awesome setup!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo pleased with the technician who delivered and set up my TV. Prompt, very kind and a total gentleman. A major asset to your company!!!
I would recommend this to a friendRated 5 out of 5 stars
We love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are perfectionists! They did a wonderful job removing our old TV and hanging the new one, they even disposed of the older one for us!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Get it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men that installed the tv where very nice and knowledgeable. They explained the remote controller operation very clearly.
I would recommend this to a friend
