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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great GS experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great with the installation and information needed to watch our new TV. He took time to fully explain all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a great job hooking everything up since we are technologically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome !! Extremely knowledgeable & set me up perfectly !! Thank you so much !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Daugherty did an excellent install and set up. He went above and beyond in making sure all systems were working correctly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad as they are extremely professional and really explain anything you have a question on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the Roku set up very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Ruku stick and explained very well how to use it. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NFL Sunday Ticket set up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my Google TV receiver and set up my NFL Sunday Ticket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Harold failed to come on tues no call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to find out after about 90 minutes I was told I could reschedule which I did and told a geek would come 12-8 same as yesterday I asked for early time and was told to early the next morning told open at 8 Maxine said outside hours after the same result a few more times I called after 9 and was told Nelson would be my geek I was given his number I requested a time but told 12-8..at 2 I called Nelson and he said he would be there at about 6. It would be nice if you wold provide hours of operation . After waiting for many hours the previous you could be more accomodaring.nelson arrived after 6.30 but was great.i also had a no show last year

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided helpful information and advice on additional opportunities for connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to hook up streaming device on my TVs. A subscription was required to work the device that was required for each TV so it was not completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my home theater, installing a replacement ceiling rear projector, AV receiver and 4k BluRay DVD; overall did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need a lot of help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things join together to make a complete system. GEEK knowledge exceeds all expectations. IT WORKS GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install of BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional service with a wonderful attitude! The agent connected the BluRay and confirmed operation as well as universal remote. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from The Geek Squad came to setup the Apple TV for my wife and I. He’s knowledgeable, kind, patience and conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected tuner, DVD, and Roku device. I was able to use the TV exactly as my last one , which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick from the Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick came out and he was excellent. Hooked up everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Geek Squad connected the Blu-Ray player to our TV set and the cable box. Did an excellent job ~ very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed by tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, efficient and showed us how to use remote to tv and our universal remote we bought also. It didn’t take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He solved my problem quickly. And efficiently. They are always Knowledgeable and on time. I KNOW I can count on them to solve any problems I might have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kasey is a top notch geek squad rep who was very professional & extremely knowledgeable & kind & efficient!!

    I would recommend this to a friend