Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Rated 5 out of 5 stars
Great GS experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great with the installation and information needed to watch our new TV. He took time to fully explain all of our questions.
I would recommend this to a friendRated 5 out of 5 stars
Nice to have this option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was on time and did a great job hooking everything up since we are technologically challenged.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was awesome !! Extremely knowledgeable & set me up perfectly !! Thank you so much !!!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor Daugherty did an excellent install and set up. He went above and beyond in making sure all systems were working correctly. Thanks!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use Geek Squad as they are extremely professional and really explain anything you have a question on.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did the Roku set up very quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the Ruku stick and explained very well how to use it. They answered all my questions.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
NFL Sunday Ticket set up by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected my Google TV receiver and set up my NFL Sunday Ticket.
This review is from Video Device Setup
I would recommend this to a friendRated 2 out of 5 stars
Harold failed to come on tues no call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called to find out after about 90 minutes I was told I could reschedule which I did and told a geek would come 12-8 same as yesterday I asked for early time and was told to early the next morning told open at 8 Maxine said outside hours after the same result a few more times I called after 9 and was told Nelson would be my geek I was given his number I requested a time but told 12-8..at 2 I called Nelson and he said he would be there at about 6. It would be nice if you wold provide hours of operation . After waiting for many hours the previous you could be more accomodaring.nelson arrived after 6.30 but was great.i also had a no show last year
This review is from Video Device Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Brilliant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provided helpful information and advice on additional opportunities for connectivity.
This review is from Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came to hook up streaming device on my TVs. A subscription was required to work the device that was required for each TV so it was not completed.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Home Theater Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my home theater, installing a replacement ceiling rear projector, AV receiver and 4k BluRay DVD; overall did a great job.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
I need a lot of help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Things join together to make a complete system. GEEK knowledge exceeds all expectations. IT WORKS GREAT!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install of BluRay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding professional service with a wonderful attitude! The agent connected the BluRay and confirmed operation as well as universal remote. I highly recommend!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Apple TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James from The Geek Squad came to setup the Apple TV for my wife and I. He’s knowledgeable, kind, patience and conscientious.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Made it easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and connected tuner, DVD, and Roku device. I was able to use the TV exactly as my last one , which is what I wanted.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Patrick from the Geek Squad was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Patrick came out and he was excellent. Hooked up everything in a timely manner.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
geek Squad did a great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs at Geek Squad connected the Blu-Ray player to our TV set and the cable box. Did an excellent job ~ very pleased.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed by tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was on time, efficient and showed us how to use remote to tv and our universal remote we bought also. It didn’t take long at all.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He solved my problem quickly. And efficiently. They are always Knowledgeable and on time. I KNOW I can count on them to solve any problems I might have!
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Top Notch Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kasey is a top notch geek squad rep who was very professional & extremely knowledgeable & kind & efficient!!
I would recommend this to a friend
