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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,626 reviews
  • Rated 5 out of 5 stars

    Nice to have this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a great job hooking everything up since we are technologically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew continually exceeds my expectations with their ability to detect the issue and fix it. They also asked if I needed any questions answered etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the Roku set up very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Ruku stick and explained very well how to use it. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad as they are extremely professional and really explain anything you have a question on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, polite, informative, fixed all the problems. Was fully vaccinated and, also, wore a mask. Excellent rep for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed router, printer, & Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service...patience with me. I am deaf. My sister Annie was with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up new cable boxes to tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new cable boxes and connected them to tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad guy ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extemely helpful and especially patient with my computer mistakes and showing me the streaming methods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in setting everything up and instructing us on how to use everything. Would use these two again in an instant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reset the smart TV and remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was provided excellent service and was very knowledgeable. He helped reset the Smart TV with new accounts-users for both Netflix and Amazon Prime Video for two TV as well as the Harmony remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech representative patiently reviewed all of the details with me of the process of wiping my old laptop clean Of all data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were outstanding in every aspect of the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was smooth, quick, and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent implemented Amazon Firestick and explained how everything worked. Gave his experiences with some of the streaming services. Good service; friendly, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!LL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys were efficient and deliberate in makeing sure I could actually "run" the machine. Really felt taken care of! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need a lot of help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things join together to make a complete system. GEEK knowledge exceeds all expectations. IT WORKS GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tge best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad helped me with several items i am so pleased with their patient help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV and I was so pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Parker set up my system and I was very happy with it. He explains everything so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome setup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo pleased with the technician who delivered and set up my TV. Prompt, very kind and a total gentleman. A major asset to your company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are perfectionists! They did a wonderful job removing our old TV and hanging the new one, they even disposed of the older one for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that installed the tv where very nice and knowledgeable. They explained the remote controller operation very clearly.

    I would recommend this to a friend