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Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,626 reviews
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kasey is a top notch geek squad rep who was very professional & extremely knowledgeable & kind & efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarkL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my Blu-ray player and it works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my tv and DVR. Also my cd player. VERY friendly and knowledgeable. Answered all my questions. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy best buy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were friendly ,on time , professional , installed my sound bar and explained the operation , I will use again , maybe a discount for using again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice agent - very patient with an older perso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable Service tech and patient with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GS experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great with the installation and information needed to watch our new TV. He took time to fully explain all of our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Integration of Sonos & Google to Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my Sonos to the WiFi and my Google as well. I was also expecting them to cut the cord for me. Really surprised that they wouldn't do that while they were there. They had two guys and the one knew what he was doing but they were there only to integrate the Sonos to my Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my home theater, installing a replacement ceiling rear projector, AV receiver and 4k BluRay DVD; overall did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from The Geek Squad came to setup the Apple TV for my wife and I. He’s knowledgeable, kind, patience and conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Geek Squad connected the Blu-Ray player to our TV set and the cable box. Did an excellent job ~ very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Daugherty did an excellent install and set up. He went above and beyond in making sure all systems were working correctly. Thanks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Antenna Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st install I had on 10/5 wasn't set up properly and had to have someone come again to re-install. It works great now after Alexander fixed it on 10/22.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding folks, completed the job quickly and explained how to operate everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad video player set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blu-ray player was hooked up to the TV and agent made sure it worked. He did not however go over the workings in detail. I had to figure it out the next time we used the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU/VCR SETUP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH SHOWED UP ON TIME, DID THE WORK I REQUESTED, EXPLAINED EVERYTHING TO ME, AND ANSWERED ALL OF MY QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 10 minutes to set two Tv's up. With very good instructions. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our firesticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was excellent, he arrived on time and worked quickly to set up all three of our TV so we could stream TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 4K DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my new DVD player to my new TV, Full Motion Mount and Sound Bar in a quick and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed by tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, efficient and showed us how to use remote to tv and our universal remote we bought also. It didn’t take long at all.

    I would recommend this to a friend