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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great repair person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malechi was amazing. Took care of everything in a few minutes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was an "Excellent technician", very knowledgeable and very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed problem quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and fixed the problem quickly. Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV and I was so pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Parker set up my system and I was very happy with it. He explains everything so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU/VCR SETUP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH SHOWED UP ON TIME, DID THE WORK I REQUESTED, EXPLAINED EVERYTHING TO ME, AND ANSWERED ALL OF MY QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 4K DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my new DVD player to my new TV, Full Motion Mount and Sound Bar in a quick and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and connected the my devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Antenna Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st install I had on 10/5 wasn't set up properly and had to have someone come again to re-install. It works great now after Alexander fixed it on 10/22.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our firesticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was excellent, he arrived on time and worked quickly to set up all three of our TV so we could stream TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar reconnect and teaching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous! Great explanation and set up that I’ve never had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV, Roku, DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV, connected it to Roku and my DVD player, and gave me a lesson on how to use everything. It was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fantastic, friendly and responsive. Best Buy has a great team train and set the standards for all employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job doing the set-up and teaching me how to use the new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both were very helpful. Wish I could call them directly with more questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, helpful and helped us understand options with new firestick. Agent succeeded expectations. Thankyou Dave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my new speakers properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents installed my new speakers properly and watching tv in surround sound is better than ever. They did an outstanding job and I am very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tge best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad helped me with several items i am so pleased with their patient help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did fine on my Roku installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs installed my Roku unit after I got the adapter because of the age of my TV. Showed me it was working and explained to me that I needed to get a stronger Wifi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Many of my questions were answered about the settings of all my TVs. My new device is awesome. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad people came to the house and were very professional with the setup of my tv and hooking it up to my other components and helped me with a quick tutorial on how to do things with my tv

    I would recommend this to a friend