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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,626 reviews
  • Rated 5 out of 5 stars

    Fantastic job nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set up our DVD with the tv so we could use it for a class that meets in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my DVD player andit works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed our issue very quickly! Lisa did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, helpful and helped us understand options with new firestick. Agent succeeded expectations. Thankyou Dave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fantastic, friendly and responsive. Best Buy has a great team train and set the standards for all employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys upgrading and fixing my home theater system were thorough and professional. Everything was installed perfectly and WORKS! I will definitely use the Ggek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected tuner, DVD, and Roku device. I was able to use the TV exactly as my last one , which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Louis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louise is very patient, efficient and kind. He understands my limitations and works hard to see that my questions are answered and that I understand everything before he leaves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was knowledgeable, efficient and understood what I wanted. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV, Roku, DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV, connected it to Roku and my DVD player, and gave me a lesson on how to use everything. It was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad Team! These guys did a fabulous job for us and were great at problem solving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so courteous and professional. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad out to install electronics is well worth the small cost. Now that my teenagers are grown ups living at their own homes, this is a 2nd best alternative when I need tech help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He solved my problem quickly. And efficiently. They are always Knowledgeable and on time. I KNOW I can count on them to solve any problems I might have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to install and set up our new tv. They were very efficient. Very satisfied with everything. Love our new tv,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor adjustments to equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and answered all questions did not waste time and they arrived at correct time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad, did a great job with my installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install of BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional service with a wonderful attitude! The agent connected the BluRay and confirmed operation as well as universal remote. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Joshua Teamkin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua Teamkin was outstanding. He and his colleague helped me figure out how to use the tv and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get my Amazon Fire stick set up. Amazon couldn’t help, neither could Comcast. Your tech came out & in a matter of minutes rectified the situation...it was a problem with the power strip. Thank you so much!

    I would recommend this to a friend