Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek squad set up new cable boxes to tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new cable boxes and connected them to tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad Team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad Team! These guys did a fabulous job for us and were great at problem solving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Joshua Teamkin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua Teamkin was outstanding. He and his colleague helped me figure out how to use the tv and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased phone from Best Buy not service provider

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Everything transferred over within an hour of purchase. Can't get away from Verizon upgrade, but $$ of phone made up for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable Service tech and patient with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents went above and beyond helping me . they set up my computer so that things worked with my roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were outstanding in every aspect of the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 10 minutes to set two Tv's up. With very good instructions. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative quick and kind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very courteous and informative got me up-to-date quickly and easily and just a joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and answered our questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they install our Firestick and connect it with our Logitech remote they looked and fixed our outdoor speaker.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kathy. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Tv and sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it all up & tied my new sound bar to it and were very efficient, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 tvs to hang

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv’s to hang. I had 2 tvs to hang on the wall. I give it a 3 because the first group that came did not finish so they had to reschedule. By the time every thing was done, another group was assigned for part of the job and the first group came Back to finish it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarkL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my Blu-ray player and it works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice agent - very patient with an older perso

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze thanks to Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helpfully showed me all the functions, unfortunately most of which I have forgotten. Do you have some kind of tutorial that technically challenged people like me can attend?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor adjustments to equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and answered all questions did not waste time and they arrived at correct time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products were installed, clean up was made and the trash was carried away. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful patient people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Delivered the TV , set it all up and taught me how to operate it. Wonderful patient people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They solved my problem quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They also patiently taught me how to use the remote to access my net flix and prime accts and get back to the national channels Very polite and pleasant young men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service to have that’s worth the peace of mind for helping out with all my technological needs.

    I would recommend this to a friend