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Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,629 reviews
  • Rated 5 out of 5 stars

    Made the whole experience easier and enjoyable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys brought and connected the Sony tv, dvd and sound system. Professional in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and kind Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were very attentive to what we wanted added to our system. This was a sound bar and DVD player. They did an excellent job and were friendly and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Plan Protection rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they saw, they knew exactly what to do. One of the best values of Total Plan Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. They are very supportive for older people who are unaware that they are old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Resolved Best Buy Universal TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent diagnosed problem with Best Buy Universal remote. He had the primary TV with that remote up and functioning within an hourm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv sound bar dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second one did first man was rude to wife because she signs with a X she is 100 percent disable. 2nd set a up a second appt to finish hooking up d d player there where a no show no call so I call .ain office Anthony set appt up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service setting up my tv on the stand and hooking up the sound bar. Knowledgeable and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived and set everything up and answered any questions that me or the wife had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence. Great experience. Wonderful explaining everything. Extremely friendly helpful demeanor. On time and expeditious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed vcr and dvd - also installed ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos - arrived when he said he would. He was professional and made sure before he left he answered all of my questions and made sure I knew how netflex worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and very thorough. They thought me a few things that I didn’t know about Google Chrome usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful and friendly. Answered any questions we had. Don't know what we would do without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv remote set upJB21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent programed and set all the tv remotes and boxes up for us and show my family members how to use them excellent service I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so courteous and professional. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stew did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stew did an excellent job at my house. This last trip he installed my Apple TV into my new home theater system in my basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was outstanding! So efficient and helpful to get my TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some seriously arcane issues with my connections and Meghan made everything work great. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a new tv and DVR and VHS on one device. Great service and review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my DVD player andit works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed our issue very quickly! Lisa did a great job!

    I would recommend this to a friend